I would suggest:
IF you are not able to download these tools on your machine, please use a friend's or family member's computer and download the Malwarebytes tool and it's manual update from the link below.. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "Your Name.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Your Name.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
SuperAntispyware Manual Updater
Hi, my son has a virus in his system I think. He can't get on the computer at all. He has a desktop that runs windows Xp-home. I think its a gateway or something like that, its about 4 years old maybe. At Christmas we installed a new graphics card and power system and upgraded the memory to dual ram or something like that. Anyway, it turns on and gets to the "blue" windows screen that lets you choose a user, click that and it will flash to his desktop, then go right back to the blue screen and says logging off. I have tried to start it in safe mode, but it does the same thing. Any out there can help me? I don't have much money to take it to a shop.