Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

virtualization for AMD

May 14, 2018 2:49PM PDT

hi,
first i have a Packard bell Easynote LE69KB and CPU AMD E2-3800 APU
my problem is when i try to enable virtualization i can't find it in BIOS and my pc supports virtualization and in task manager it says that
virtualization : disabled
Hyper-V support : yes
so how can i enable virtualization ?

Discussion is locked

- Collapse -
Answer
that processor does support AMD VT (virtualization)
May 14, 2018 2:57PM PDT

What virtual manager are you using? Check it's setting for number of processors and start with setting of one, then try two and so on. Some have complained it will only work on the "one" setting.

- Collapse -
virtualization for AMD
May 14, 2018 3:10PM PDT

i'm using oracle virtualbox and i can't change the number of processors because it's disabled

- Collapse -
Is this used in Windows?
May 14, 2018 3:25PM PDT

Specifically is it W10? A recent upgrade to W10 has caused innumberable problems for people. Your first best move is to completely reinstall Oracle's VM software. You can also open a command box (looks like a DOS screen) and the command would be coreinfo -v to use and get a report on the virtualization ability then.

https://docs.microsoft.com/en-us/sysinternals/downloads/coreinfo

- Collapse -
Is this used in Windows?
May 14, 2018 3:38PM PDT

yes it's a windows 10, i've already checked and it supports virtualization

- Collapse -
Maybe W10 Hyper-V is interfering
May 14, 2018 3:41PM PDT

Since you want to use VM or VB, then try it with windows Hyper-V disabled, so the other virtualization program will have access to it.

How do I turn off Hyper V?

Hit the Windows Key and type “windows features”
Hit the Windows Key + W combo to bring up the Windows Settings panel of the Start Screen.
Click on Turn Windows features on or off.
When the Turn Windows features on or off dialog appears, look for Hyper-V and deselect it.
Click OK.
Restart your computer when prompted.

- Collapse -
Maybe W10 Hyper-V is interfering
May 14, 2018 4:13PM PDT

Post was last edited on May 14, 2018 4:15 PM PDT

- Collapse -
try reinstalling the Oracle VM (VB) then
May 14, 2018 4:17PM PDT

that's all I can think of left for this situation, other than confirming the settings in the program afterwards.

- Collapse -
try reinstalling the Oracle VM (VB) then
May 14, 2018 4:23PM PDT
- Collapse -
well, duh, of course
May 14, 2018 4:26PM PDT

You have it turned off for windows, so you would have it available in Oracle VM (VB). That's to be expected. Is there a virtualization setting in the BIOS you have turned off? If so, turn it on. It may be in an "Advanced" area.

- Collapse -
Is there a virtualization setting in the BIOS
May 14, 2018 4:28PM PDT

this is my problem it supposed to be in BIOS so i can turn vitualization off and on
but in my case i can't find it

- Collapse -
what is your motherboard model?
May 14, 2018 4:34PM PDT

We can find a manual for it's BIOS settings probably.

- Collapse -
motherboard model
May 14, 2018 4:44PM PDT
- Collapse -
this seems to be the BIOS maker
May 14, 2018 5:37PM PDT
https://www.insyde.com/products/developertools

https://www.insyde.com/products

the search on this laptop is made harder for English language since Packard Bell was banned from USA a couple decades ago, when about half the state's attorney general's were involved in a large lawsuit against them. The result was PB was and remains, gone from USA.

https://en.wikipedia.org/wiki/Insyde_Software

This may not help, but indicates you may need to "unlock" this type of BIOS to access the settings for virtualization. I wouldn't think that should be needed, but I've not run into this particular BIOS myself.

https://www.youtube.com/watch?v=lYhFqDBdlDQ
- Collapse -
here's info on that laptop
May 14, 2018 5:00PM PDT
https://www.notebookcheck.net/Review-Packard-Bell-EasyNote-LE69KB-45004G50Mnsk-Notebook.99642.0.html

definitely need to use a CPU setting of "1". That also means in VB there's a setting for percent of CPU devoted to the virtual system which must also be set.

"A higher performance in many laptops could also be achieved by installing a second working memory module. This is not possible in the EasyNote because the APU-integrated memory controller only supports single-channel mode. AMD's APU could be maxed out better and supply better computing results if the controller supported dual-channel mode."

http://global-download.packardbell.com/GDFiles/Document/User%20Manual/User%20Manual_PackardBell_1.0_A_A.pdf?acerid=635043004365336583&Step1=NOTEBOOK&Step2=EASYNOTE&Step3=EN%20LE69KB&OS=ALL&LC=en&BC=PACKARD%20BELL&SC=EMEA_27P

http://global-download.packardbell.com/GDFiles/Document/User%20Manual%20W10/User%20Manual%20W10_PackardBell_1.0_A_A.zip?acerid=635750427407296579&Step1=NOTEBOOK&Step2=EASYNOTE&Step3=EN%20LE69KB&OS=ALL&LC=en&BC=PACKARD%20BELL&SC=EMEA_27P

I find NOTHING about the BIOS settings in above documentation provided by PB. I also didn't find it on youtube videos either.

So, can't help you much on the BIOS.
- Collapse -
...........
May 14, 2018 5:11PM PDT

so what i am supposed to do ? ^^

- Collapse -
your choices seem to be only 3
May 15, 2018 4:11AM PDT

1) do as Robert suggested and boot to a USB flashdrive with Linux either fully install on it, or a LIVE version with persistence setup using the casper-rw method.

2) See if Windows 10 Hyper-V will allow Linux to be run in a "virtual hard drive file" (vhd, vdi, ...)

3) flash a different BIOS program to the CMOS chip that will add/open the capabilities that exist in the CPU for virtualization.

- Collapse -
Answer
As JD noted, may have to reduce CPUs in VirtualBox.
May 14, 2018 3:12PM PDT
- Collapse -
reduce CPUs in VirtualBox
May 14, 2018 3:17PM PDT

it doesn't work for me, i can't change the number of CPUs because the option is disabled in VB

Post was last edited on May 14, 2018 3:18 PM PDT

- Collapse -
Just to be clear
May 14, 2018 3:25PM PDT

VirtualBox > System > Processor > change the number of processors from 2 to 1

Sad, but that is a very low end system. Can you share what the host OS is?

- Collapse -
Just to be clear
May 14, 2018 3:39PM PDT

by the host you mean my pc OS ? i have a windows 10 64 bit

Post was last edited on May 14, 2018 3:41 PM PDT

- Collapse -
I see JD working one angle.
May 14, 2018 4:27PM PDT
- Collapse -
It's possible
May 14, 2018 4:36PM PDT

his BIOS can't recognize it on that CPU, even though it's supposed to have the virtualization ability. Even without that, I've used Virtual Box on CPU's which didn't have that and it worked OK with them.

- Collapse -
Answer
Is there a virtualization setting in the BIOS?
May 14, 2018 4:37PM PDT

Since only you have access to the BIOS screens and I can't find any documentation you have to look around.

If this is that important, let's hear what you need the VM for. There may be another way to get here.

Also, if it's worth the risk try a BIOS MOD. Examples: https://www.bios-mods.com/forum/Forum-Bios-Mods-Forum

- Collapse -
virtualization purpose
May 14, 2018 4:50PM PDT

it's for linux, and i need to use linux and windows at the same time so i think booting a live OS wouldn't help me

- Collapse -
OK, swap to Linux as the host OS.
May 14, 2018 5:38PM PDT

Does it work that way?

- Collapse -
Been looking around and...
May 14, 2018 6:47PM PDT

....seems the only way some have done this with the Insyde BIOS is by reflashing with a different one, but that way is fraught with danger of bricking the laptop.

Another option that may work is to turn off the UEFI and choose the Legacy/CSM option and boot to a 32 bit version of Linux, although a 64 bit may also run in Legacy/CSM, but also as a Legacy install. For instance I've had no problems running the newer UEFI capable (but not restricted to UEFI) Linux distros on Legacy computers that don't have any UEFI BIOS in them.

- Collapse -
In decades never lost a PC to a bad BIOS flash.
May 14, 2018 6:59PM PDT

But in your case you have a machine that isn't up to the job so not much to lose here.

- Collapse -
BIOS
May 15, 2018 2:41AM PDT

i have the latest BIOS version so by reflashing with a different one you mean an older one ??

- Collapse -
Maker's documentation is poor.
May 15, 2018 7:55AM PDT

Because the maker has poor documentation I can't answer. You are stuck calling them and hoping for an answer but so far, maker support seems to always fail here.

This is why I wrote the following above:
"Also, if it's worth the risk try a BIOS MOD. Examples: https://www.bios-mods.com/forum/Forum-Bios-Mods-Forum "