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General discussion

virtual tours

Feb 20, 2006 8:19AM PST

I have win98se and I was able at one time to view virtual tours on the internet. Now when I try to load one I get a blank square with a small square in the upper left hand corner with three small shapes inside. Any suggestions?

Discussion is locked

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Scrab, Please Try This
Feb 20, 2006 10:10AM PST

Make sure that you've got the newest version of Java and the Windows Script engine. Both are used frequently on vidoe and virtual tour sites..Click on the link to Sun's Java below, then click on the ''Download JRE 5.0 Update 6'' download link that is in the ''JRE 5.0 Update 6 includes the JVM technology'' section. Download the full ''Windows Offline Installation'' file to your desktop,(about 15 MB), scan it with your antivirus (just to be sure it's clean). ONce that's done, if you've already got a Sun Java version on the computer, open the Control Panel, double click on the "Add/Remove Programs" section, then uninstall all previous version of the J2SE Java listed there. Once that's done, then install Java 1.5 from the downloaded installer.

http://java.sun.com/j2se/1.5.0/download.jsp

AFter that, please download and install the updated Script engine from the link below:

Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0

At the link above, you may need to validate your version of Windows which isn't a problem as long as its legal.

After everything is installed, then open the Control Panel, double click on the ''Internet Options'' icon, then click on the ''Advanced'' tab. When that loads, scroll down to the ''Java(Sun)'' section and make sure there is a CHECK mark next to: ''Use Java,....''. Click on Apply. Then scroll to the ''Multimedia'' section and place a CHECK mark in the ''Play Sounds In Web Pages'', ''Play videos in Web Pages'', & ''Show pictures'' box and UNCHECK the box next to ''Show download Placeholders:'', then click on Apply, then Ok. Then click on the "Security" tab in "Internet Options". Once that opens, click on the "Internet" icon (the World globe), then click on the "Custom Level" button. When that loads,make sure the "Reset to" line says: "Medium", then click on the "Reset" button, then select "Yes/OK". It asks: "Are you sure?".
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Hope this helps and let us know how it goes..

Grif

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will do
Feb 20, 2006 10:54AM PST

i will be out of town till the weekend but am printing this out and will try it this weekend, I had download the the sunjava offline but had not removed the program from add/remove before i installed it will try that, thanks, will let you know