Visualizing virtualization? The first thing to understand is that virtualization does not work for everyone. In jobs where work is deliverable based, this concepts works pretty well if your employees are goal oriented. However, virtualization can work in service or process oriented businesses as well if management and employee relations are conducive to it. The philosophy of management determines everything. If you are a managage who needs to hover, the you will tend to hire employees who need be hovered over. This is not an environment where virtualization will work. Most companies who jumped into the offshoring trend in the late 90's discovered rapidly that the model works best when the remote group can own their work. By limiting back and forth communication these companies found that they realized benefits in cost, quality, and employee morale much more rapidly.
I have been reading some statistics these days and I was amazed to see how many companies use virtual employees. I?m tempted to explore this possibility ? what with the high office lease, services, and other office related expenses ? but I am not so sure how this system works.
First of all, I understand that virtual employees work from their home offices ? so how will I supervise their work? I want to make sure that I can hold everyone accountable for everything they do, and that all these virtual employees follow the policies and procedures in my company.
Have any of you tried to outsource some of your operations? I?d like to read some of your opinions and experiences regarding hiring virtual employees. The idea seems attractive, but my uneasiness is regarding the level of control that I can retain over my virtual sales person for instance, since I won?t have them under my eyes, so to say.
I found some info on http://www.businessbreakthroughs.com/virtual-sales-team.php , but not extremely relevant
Thank you for your input!