It's their system so call it in and if they can't answer or fix it, start the returns process.
I can't get my virtual keyboard to pop up so I can type in search or on the web browser?
It worked the first couple of days but now it never pops up.
Can anyone help me fix it?
I have a Samsung smart tv UN60KU630DF
Remote it came with is model name: RMCSPK1AP2