Even though that Proffitt (sp) dude has a 159,000 forum posts, he was trying to tell you to do your own work or if you had questions, call the carrier.
He was not going to answer your question which I understood to be your asking if anyone had experience with Virgin and if so, how was it. Seems a logical question to me and something you would not actually call the carrier about, at least not if you want an honest opinion.
I wrote an article that was published in a magazine. It was about 2011 and all the new phones, services, ways of charging people, etc.
I said that prepaid is becoming better every few months or so. Prepaid is getting better phones and providing extremely competitive call and data plans (unlimited).
There's two things you need to search. First, determine which prepaid works in your area. That can be determined on the Net. (Search the carrier's "coverage area.")
Also determine who provides the prepaid its "towers" so to speak. Many prepaids lease spectrum from the big carriers (it's big business to "rent" spectrum to these small companies). Also, many prepaids are owned and operated by the big carriers. For example, Sprint owns Boost Mobile.
As to handsets, carriers are getting better phones every few months or so. It really depends on what you want in a phone. For example, there's Android-based handsets coming out. While they are not full-featured Android versions, such as the inability to play flash files on the Internet, they are still nice phones compared to old prepaid phones (the clamshell phones of 2002. LOL).
Another example, MetroPCS now has a 4G handset. While many people may not be in the market for that, it's interesting there is now a 4G prepaid phone.
So check around. I'd type in the carrier's name you are thinking about and the word "complaint," in Google, to see what comes up.
There's also lots of prepaid review sites that have lots of information.
Even on YouTube you can type in the phone you are considering and there's always someone who has posted a video of it in operation.