Since closed captioning (the feature) is mandatory by US law, you have a warranty issue or even a full refund situation if you are in the states.
Don't let them off the hook on this one.
Bob
Has anyone been able to access the closed captioning feature?
I tried it the way the manual described but when I got to the " function" option there was no " closed caption" listed after "white pattern".

Chowhound
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