Naomi,

That's a smart, albeit a little bit unmanageable, way to use autotext. Very nice.

Assuming you're talking about MS Word (why keep us readers guessing?) http://support.microsoft.com/kb/326538 shows it's stored in your default template (nice to know if you upgrade or get another PC!) and, alas, there's no good way of doing what you want except copying them all one by one via the clipboard.

I even doubt if an add-on product like http://www.cdev.co.uk/autotext-manager.htm does what you want. But you might be able to find another that does. Otherwise I'm afraid you'll need some programming to make this. Ask your IT-staff if they have the resources or the money to hire them.

The best solution, of course, would be to have a kind of mini CRM-system, a small database with all companies and contact-details, and screen with a "call Word to compose a letter to this contact". In the ideal case, it would organize those letters to be accessible from the customer screen in the database, so you've got a good on-line archive at the same time. In the most simple form, Excel would do as a front-end.

It may be that the Outlook contacts do offer what you need, or there might be something in Microsoft Small Business Server or Microsoft Dunamics software. But then I'm talking about a real big-scale software implementation. And that's certainly something else than what you request.

Kees