Audio & Video Software forum

Question

Vidio stopping

by mopscare42 / May 2, 2014 9:53 AM PDT

When playing a video clip online, The video will stop and I will get a white panel with a exclamation mark in a circle.
Sometimes I can right click that and refresh and can get the video to play, but mostly I can do nothing with it.
It happens with both IE10 and the latest Firefox.
I am using the Comcast version of Norton suite anti virus if that makes any difference.
Any advise would be appreciated
Thanks

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All Answers

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Answer
I think Flash crashed.
by R. Proffitt Forum moderator / May 2, 2014 11:15 AM PDT
In reply to: Vidio stopping

Try a common settings change and if it still crashes, talk to your PC's maker about repairs.

Read https://support.mozilla.org/en-US/questions/934930

"Unfortunately, at this point your best solution is to leave hardware acceleration disabled"

And no, many folk are not running new PCs from May 2014 so I continue to disable this.
Bob

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Thanks Bob
by mopscare42 / May 2, 2014 1:46 PM PDT
In reply to: I think Flash crashed.

Will remove then re-install flash and check hardware acceleration.

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That was it.
by mopscare42 / May 2, 2014 2:26 PM PDT
In reply to: Thanks Bob

Thanks again Bob.
I removed and re-installed Adobe Flash player with the latest version. Disabled hardware acceleration and installed the latest graphics card drivers and all is well again.

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