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Video screen is green for all my videos.

by butterkee / February 5, 2010 9:29 PM PST

For some reason, "most" YouTube, Hulu, & Windows Media Player videos will not play on my laptop. The audio is fine, but the screen is green. Vista Home is my operating system. My browser is Firefox 3.6. I have contacted Firefox and they said to contact Adobe. Adobe will not address the issue because their Flash Player is the "free" version and they will not offer any support. Can anyone give me some help with this issue? I was told to upgrade to Windows 7. Is there another possible fix?

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(NT) (NT) Double-check your video card drivers and update them
by Bam421 / February 6, 2010 3:40 AM PST
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Many missing details.
by R. Proffitt Forum moderator / February 6, 2010 3:57 AM PST

Try to help others by supplying items as asked by the words in red. My question is "did it ever work?"

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For me, this most likely ...
by Kees Bakker / February 6, 2010 4:12 AM PST

is a hardware issue, with drivers as a good second possibility.

- What happens if you use Internet Explorer to view these video's?
- What happens if you connect an external monitor and view on that?


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Videos work in IE
by butterkee / February 7, 2010 11:14 PM PST

I took your advance and tried the videos in IE and they work fine. It must be a conflict with Firefox 3.6.

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