Computer Help forum

General discussion

Video screen is green for all my videos.

by butterkee / February 5, 2010 9:29 PM PST

For some reason, "most" YouTube, Hulu, & Windows Media Player videos will not play on my laptop. The audio is fine, but the screen is green. Vista Home is my operating system. My browser is Firefox 3.6. I have contacted Firefox and they said to contact Adobe. Adobe will not address the issue because their Flash Player is the "free" version and they will not offer any support. Can anyone give me some help with this issue? I was told to upgrade to Windows 7. Is there another possible fix?

Discussion is locked
You are posting a reply to: Video screen is green for all my videos.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Video screen is green for all my videos.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
(NT) (NT) Double-check your video card drivers and update them
by Bam421 / February 6, 2010 3:40 AM PST
Collapse -
Many missing details.
by R. Proffitt Forum moderator / February 6, 2010 3:57 AM PST

Try to help others by supplying items as asked by the words in red. My question is "did it ever work?"

Collapse -
For me, this most likely ...
by Kees Bakker / February 6, 2010 4:12 AM PST

is a hardware issue, with drivers as a good second possibility.

- What happens if you use Internet Explorer to view these video's?
- What happens if you connect an external monitor and view on that?


Collapse -
Videos work in IE
by butterkee / February 7, 2010 11:14 PM PST

I took your advance and tried the videos in IE and they work fine. It must be a conflict with Firefox 3.6.

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Samsung Galaxy S8's major makeover

This year's flagship phone gets a sexy new design and Bixby, a house-made digital assistant.