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Question

Video Online & Offline Keeps On Lagging

Hello. For a while when I got my laptop, videos online and offline were playing fine. Then they started pausing themselves for a second every four to five seconds and this happens as well when I'm watching a video from my hard drive and it does it with a number of Media Players. It's bad enough it does it at You Tube and Facebook and I can't even play video files much from my hard drive. Sometimes the problem goes and then comes back again out of nowhere. Ages ago elsewhere somebody suggested deleting my Temporary Internet Folder and Cookies and that seemed to work for a while and the problem still comes back. Yesterday I was watching some video files and they were playing 100% and then out of nowhere the sixth video started messing about with the slight pausing every four to five seconds. I'm using an HP gaming laptop and I have the best processor to get, I also have a 16GB RAM so it's not as if my laptop is out-of-date. I bought this laptop in January. Can anyone help me on this please. Thanks.

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All Answers

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Answer
We are seeing drives that cause this.

In reply to: Video Online & Offline Keeps On Lagging

Take a look at the 01 (zero one) value of your drives in a Speccy report. If it's a very big number it's likely to be what we are seeing a lot of. Only mildly annoying to fix if the machine is in warranty you can have the maker swap that drive.

If you want the forum to read the report try this: Read https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

NOTE: If the post fails, I'll go look at it with a moderator tool. It appears the spambot can eat such posts. Not sure when that will get fixed.

Post was last edited on June 2, 2018 10:14 AM PDT

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How Do I Find That Out?

In reply to: We are seeing drives that cause this.

Thanks for the reply. How do I find out the Zero One about my drives?

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I think I wrote how.

In reply to: How Do I Find That Out?

In short format. Look at the 01 value in the Speccy.

- OR -

Post a web speccy report.

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You Never Told Me How To Find It

In reply to: I think I wrote how.

You told me about checking it. I don't know how to find it and I've never heard of Speccy until you mentioned it in your other reply. All this depth in computers I find confusing and at the moment I don't know how to start looking.

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I did but here's more.

In reply to: You Never Told Me How To Find It

You could run the Speccy report, page over the the drives and look right at the SMART value 01.

I wish I could make it clearer but some folk have never seen this or any other report so it's Greek to them. This is why I noted how to share the report so I can read it.

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Speccy Report

In reply to: I did but here's more.

It's the same with this. I don't know how to run a Speecy report. I don't know what it is and how to run a report. I checked the link and it mentioned about going in Speecy and clicking file as the first step. I don't know where Speecy is. This is getting confusing.

Post was last edited on June 2, 2018 1:35 PM PDT

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Ahh.

In reply to: Speccy Report

Post was last edited on June 2, 2018 1:42 PM PDT

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Almost There

In reply to: Ahh.

I'm almost there. What part do you need to see? In Speccy there's eleven sections and I'm not sure which one you need me to send a record of.

I thought Speecy was something in my laptop, I never realized it was software.

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Just the HDD Smart Values.

In reply to: Almost There

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Answer
BRB with a Speccy reading.

In reply to: Video Online & Offline Keeps On Lagging

While I did write such a post would fail, I hope you didn't work too hard to make what looks like 10 tries.

Anyhow, be right back.

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Answer
A Speccy reading. For the report c62sw3mMz5oBt8SSzW2EkI7

In reply to: Video Online & Offline Keeps On Lagging

For the report c62sw3mMz5oBt8SSzW2EkI7

1. ST2000LM007-1R8174 01 value is indeed so high that this should cause the owner to complain about sluggish operation to outright hangs.

This drive is gone. It is not to be installed or attached to a PC that you want top performance in.

2. COMPARE this ST2000 to your USB drives. Notice how the USB drives are perfect?

3. HOWEVER, if you leave USB drives plugged in, you can find sluggish operation because these are indeed slower and if a virus scan is running, the machine will be painful to use.

So there it is. Another drive with high read and seek errors. Now you know.

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