Laptops forum

Question

Video of strange pixelated/freezing/messed-up laptop

by EOMRendofmyrope / November 19, 2013 4:05 PM PST

Please see here for demonstration of my huge problem:
http://youtu.be/K9z59p4Zfh4

I don't THINK I can find the solution to my (major) problem elsewhere...hope this is the right place to post my question...regarding a Dell Inspiron laptop. A video's worth a million words for this one.

Has anyone seen a problem like this before? My computer is once again basically unusable because this occurs at random moments, turning it off and wiping out whatever you're doing...so that it can TRY repeatedly to restart properly. It just happens endlessly. And I say "once again" because a short while ago, it had had the problem of shutting itself down consistently--but that was resolved when someone FINALLY helped me open it up and discover that the fan had been strangled by long strands of my own hair. It could barely spin, so whenever a certain temperature was reached, the computer simply winked off. WHOOPS!! But this bizarre, sudden, utterly random problem with all the pixels and colors...?! The screen just freezing up with a weird pattern all over it? I REALLY have no idea what could be causing this, nor what to do to fix it. In some ways I'm a real geek, but I do wish I could fix more of my own junk when it defies me...which happens frequently because certain technology and I just don't get along, I guess...

Question II (a different subject, sorry--am just curious/wondering): I'm a gal who still loves her cassette tapes and VHS, just got an iPod last year as a Christmas gift (which I really like, btw), and won't pretend to know exactly how the latest phones and such gadgets work. I've had a 'Smart Phone' suggested to me a few times, and I pretty much have seen anything beyond my little sliding Sprint phone (which is actually kind of a piece of garbage that sometimes doesn't work well at all, can't receive photos in messages, doesn't record video, holds a mere 69 photos, etc.) as rather useless. But I did get to thinking a little bit ago, what if there IS some perfect device available that I simply don't have yet? I wrote up a description of what that ideal object would be and figured I'd share it with folks more knowledgeable, to find out whether anything near it exists...or whether I was just being nuts and dreaming up the perfect thingamabob!

"A thin, lightweight device which combines all the functions of a computer (laptop or desktop) and a cell phone (TV would be amazing, but I'll stay realistic. I've never heard of a portable TV.) Thick rubber protective casing; outlets to plug stuff in; easy to carry and use anywhere it may be required. Can hang on strap around neck, fold up all nice and compact, maybe sit on a little platform that's suspended on shoulder/backpack straps. Does good photo/video like a camera. Easy as a comp to type and read on/watch and listen to/use generally. Doesn't have to be replaced/upgraded--is perfect as is. You transfer everything from your computer & phone to it."

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All Answers

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Answer
Laptop problem
by pgc3 / November 19, 2013 10:20 PM PST

Have you moved the screen when this happens to see if there is any effect? It is hard to say at this point but it could be a physical connectivity issue between the screen (monitor) and the internal hook up to the motherboard. My suggestion would be to take it to a competent techie shop and have them take a look at it. As for a portable pack around unit, there are tons of tablets out there that will do what you mentioned, e mail, phone, etc. Some are really reasonably priced some not. The trick one of course, is the Apple Air..if you want to shell out a bunch of loot. Just stop by a box store, Office Depot, Staples or the like and look at tablets.

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Answer
Have you done the usual work?
by R. Proffitt Forum moderator / November 19, 2013 11:34 PM PST

That is, cleaning the vents and more?

I'm finding most laptop owners when asked how long since they used the canned air respond with "What's that?"
Bob

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Re: laptop problem
by EOMRendofmyrope / November 20, 2013 1:51 PM PST

Thank you both.

Yes, moving the screen has no effect. Nothing does. I've moved it all around, unplugged and re-plugged the things that were attached to it, etc. Nothing changes what it does. As for the cleaning question, it was totally dismantled a little while ago when the broken-fan problem occurred. I cleaned out the keyboard and everything, so I THINK it should be all right. Haha, I know what canned air is...it's fun. My dad used to have one, but I think it may have run out and not been replaced. I've since been using a sewing needle to scrape out as much nasty crud (hair, dust, crumbs, etc.) as possible, when it falls between the keys. (Man, I love the intelligent design of my mom's laptop--there's a plastic layer through which all the keys stick, so there's no pit for junk to fall into!) Anyway, I'll probably have to ask my brother as well, and he could help again if it needs additional cleaning.

Thanks, too, for the tablet response. Yeah, I guess that is pretty much what I was talking about! Yikes, the Apple Air is a little crazy. I'm sure another one can do the job.

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