Computer Help forum

Question

Video lag

by Syrinx77 / February 20, 2015 9:13 AM PST

On a *brand* new HP laptop (pavilion). I'm getting laggy choppy/somewhat blurry video playback with *some* online videos.
Youtube seems to be clean & smooth, but had the trouble with an Amazon.com videos & a video file in Dropbox.

Any ideas where the problem may lie? Thanks!

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All Answers

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Answer
no way to tell you t
by renegade600 / February 20, 2015 9:19 AM PST
In reply to: Video lag

need to know the full and exact model of the laptop

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model
by Syrinx77 / February 20, 2015 9:25 AM PST
In reply to: no way to tell you t

15- p225nr pavilion

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Seems nice enough.
by R. Proffitt Forum moderator / February 21, 2015 6:46 AM PST
In reply to: model
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Answer
More detail...
by Syrinx77 / February 20, 2015 9:21 AM PST
In reply to: Video lag

Two of us are actually using the same router *and* I noticed that the Amazon video was in HD. When we turned *off* HD, it was fine.
But this laptop should still be able to handle it, right? It is because 2 computers are using the router?

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try just one computer
by renegade600 / February 20, 2015 10:20 AM PST
In reply to: More detail...

there are lots of variables when it comes to streaming and mostly it has to do with traffic at the source, traffic between you and the source, and local traffic. generally speaking, it is usually not the computer that is having the problem. Your pavilion should handle the video as long as it has the proper bandwidth. I have never been impress with amazon hd streaming. I too usually had to turn hd off while no problems running it on netflix. Do you have cable or dsl? you running wireless or wire? if wireless try wire and see if it is any better. You can also try changing the channels on the router. what router do you have?

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Hmmm
by Syrinx77 / February 20, 2015 10:43 AM PST
In reply to: try just one computer

We're on wireless. We *could* plug in directly, but then we'd have to leave the convenience of the room.

Cable or dsl- uhhh I'm actually not sure. We have Fios.

The router is one provided by Verizon. (MI42WR)

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still plug in for testing
by renegade600 / February 21, 2015 6:38 AM PST
In reply to: Hmmm

I know absolutely nothing about fios but since it is wireless, you should still plug in just to see if it is faster. If it is, then there could be something interfering with the signal between it and your computer locations.

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