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General discussion

video issues in Vista

Jan 17, 2010 1:38AM PST

I'm running Vista on an Acer PC. I've had the computer since March '09, and it has always played videos just fine. Since about 3 weeks ago, streaming video from sources such as youtube.com, cnn.com, etc. will not play. Media Player is fine, I've re-installed adobe flashplayer, but nothing seems to work. I need some help, in layman's terms please Happy I'm quite handy with the computer, but am not uber-familiar with technical jargon. Thank you for your help.
as an addendum, when i click a video in youtube, etc., i get a black screen, with no sound, no picture. Please help Happy

Discussion is locked

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Tell us a bit more...
Jan 21, 2010 5:06AM PST

Specifically, which browser are you using? (Internet Explorer, Firefox, Chrome, Safari, Opera, etc.) Have you tried another? Also, what security software do you use?

Flash Player can be corrupted, requiring more than a reinstall, but it could also be a scripting issue, with the browser or your security software.

Let us know.
John

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add-ons
Jan 21, 2010 6:31AM PST

Are you running an add-ons to your browser? Try disabling them to see if that is the cause of the issue.