Question

Video Hardware Error!

Hello!

I have a serious problem with my computer. Everytime I play a game for a while my graphic card suddenly stops working and the computer crashes!

This is not becouse of bad computer, I have a brand new computer and no lag what so ever, only problem is the video hardware error

SPECS:
Intel i5 3570k (factory turbo, no oc)
12gb ram Kingston hyperx 1600
AMD Radeon HD 7850, sapphire 975hz OC version
Gigabyte Z77-DS3H (bios vers F3)

WHO CRASHED REPORT<div> On Tue 3.7.2012 14:20:33
GMT your computer crashedcrash dump file:
C:\Windows\Minidump\WD-20120703-1720.dmpThis was probably caused by the
following module: atikmpag.sys (atikmpag+0x876Cool Bugcheck code: 0x117
(0xFFFFFA8009F124E0, 0xFFFFF88006A86768, 0x0, 0x0)</div>Error: VIDEO_TDR_TIMEOUT_DETECTED
<div>file path:
C:\Windows\system32\drivers\atikmpag.</div><div>sysproduct: AMD drivercompany: Advanced Micro Devices, Inc.description: AMD
multi-vendor Miniport DriverBug check description: This indicates that the
display driver failed to respond in a timely fashion. A third party driver
was identified as the probable root cause of this system error. It is suggested
you look for an update for the following driver: atikmpag.sys (AMD multi-vendor
Miniport Driver, Advanced Micro Devices, Inc.). Google query: atikmpag.sys Advanced Micro Devices, Inc.
VIDEO_TDR_TIMEOUT_DETECTED </div>
<div>

4 crash dumps have been found
and analyzed. A third party driver has been identified to be causing system
crashes on your computer. It is strongly suggested that you check for updates
for these drivers on their company websites. Click on the links below to search
with Google for updates for these drivers: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro
Devices, Inc.)



The problem is NOT overheating!</div>Newest DRIVERS are installed!

PLEASE HELP!
Discussion is locked
Follow
Reply to: Video Hardware Error!
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Video Hardware Error!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
You declared it's not heat.

But why did you do that?

Also, where is the power supply noted as well as did you take this up with the machine's maker?

Any seasoned tech will nod as you declare such and then promptly do the test. (cover off, point a fan at it.)
Bob

- Collapse -
Re: heat

OCZ Fatality 750W power supply

Its not heat because I checked the heat readings! they are all under 40degrees

can also add I have a Kingston SSD HyperX 120gb harddrive

- Collapse -
Look into...

Heck, you/re a gamer expect problems. Not to pick on you but you have an OC version of the video card. Also, if you check your video ram use, see if any is also provided by system ram. Your video card will be noted as "deciated ram" and any other is system supplied. On top of this, you're in a SSD world where I'm sure drivers reside. Excluding even that, you expected speed and probably have the highest setting, did you try to trottle back? All, this boils down, sooner or later yopu find the weakest link. often enough that maybe the PSU, but yours is probably OK. BUT! there is no heat sensor in that PSU, the power output varies on demand and if it reaches into the 80% range too often you've exceed it's limits even if rated, that' suppose to be now and then range, qualuity does matter. Heat issues, simply remove side cover and place household fan and check results. Also, understand heat stress will degrade devices/items and once stressed, it won't fix itself, it' prone to repeat until replaced or allowed to work well within and below its limits.

Read these forums here and elsewhere on all those gamer PCs that poop-out. Whatever the cause, gamers tend to stress and prolonged play does that. Thus, attention to detail and cooling is a must. Further, quality makes a difference all its own and will offer best results.

tada -----Willy Happy

- Collapse -
No, the heat readings are never enough.

That's why you as the tech nod and do the test.

Only the new tech would rely on the readings.
Bob

- Collapse -
Answer
Roll back the driver

CNET Forums