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Samsung forum

General discussion

Video Frame Skip on cable

by WBT0927 / August 6, 2010 10:31 PM PDT

I bought an LN46C630 a few weeks ago and I'm new to wide screen so this question may be attributable to my ignorance or an improper setting. I've noticed that on network programs (Comcast Cable) such as Seinfeld or old movies, the video frames seem to skip or move in a jerky motion on occasion (the audio seems to stay in sync). Can this be the tv refresh rate setting or something, or is it a result of the Comcast transmission? I don't recall ever seeing this with my old Sony analogue set. I'm surprised, and somewhat bewildered, at the number of settings and adjustments that are possible with this set. Thanks Bill

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Video Frame Skip on cable
by Samsung_HD_Tech Samsung staff / August 9, 2010 6:08 AM PDT

WBT0927,

I'm sorry to hear that you're having this issue.

You might try turning the AutoMotion Plus feature to either "Smooth" or the "Off" setting. To do this using your remote:

MENU > Picture > Picture Options [Enter} > Scroll to Auto Motion Plus [Enter] Choose OFF.

See if that, or a different setting in the Auto Motion Plus menu might help improve the picture playback.

--HDTech

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Auto Motion "Off" Solves the motion problem
by WBT0927 / August 11, 2010 7:49 AM PDT

Turning "off" the auto motion seems to have solved the missing frame (jerky motion)problem. I'm confused though. Shouldn't the "smooth" setting in the Auto Motion options solve this type of problem? Thank you for the help. Bill

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Auto Motion "Off" Solves the motion problem
by Samsung_HD_Tech Samsung staff / August 12, 2010 2:49 PM PDT

WBT0927,

It depends to some degree on the signal, resolution and input as to how the processing will affect the picture - naturally, there can be a variance. (Hz, resolution, compression in broadcasts, etc. can all change the result of the processing) So for some signals, the processing can assist, and in others, it can even cause some of the symptoms you described. Having the ability to control the processing and the result ultimately puts the consumer in control.

While nobody likes the "jerkiness" in a picture, some do like the smooth (dare I say, "liquid-y" kind of picture, and some processing features allow that. With this feature, everyone gets the picture they want.

Of course, since the panel is still a 120Hz panel, all signals are still upconverted to 120Hz, so while the additional processing is off, you're still receiving a 120Hz picture.

Does that help explain?

--HDTech

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Auto Motion "Off" Solves the motion problem
by WBT0927 / August 13, 2010 8:19 AM PDT

Yes. It's good to know that I may need to make those adjustments. Thank you for your time.

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