Windows Vista forum

General discussion

Video driver update failed to install.

by SIDER-MAN / November 29, 2009 12:09 AM PST

I have an HP m9340f with Vista 64 bit. Cannot install NVIDIA driver update. In device manager I click on OTHER DEVICES, it comes up Unknown device. When I open up properties to reinstall the driver(s) it says the drivers for this device are not installed. (Code 28 ) Access denied. This all started after the updates on Oct. 16/09. I also have Norton Internet Security installed on my computer which was installed on Oct.10/09. Any help would be appreciated. Thanks in advance.

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Tell more.
by R. Proffitt Forum moderator / November 29, 2009 1:11 AM PST
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Video Driver update.
by SIDER-MAN / November 29, 2009 3:48 AM PST
In reply to: Tell more.

The drivers were installed when I bought the computer. It is the update that won't install. It was in with the other Windows updates on October 16. Since then the video driver quit working. I tried System Restore to go back before these updates were installed and it failed also.

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Recap.
by R. Proffitt Forum moderator / November 29, 2009 4:28 AM PST
In reply to: Video Driver update.

1. MSFT's driver update button is unreliable. Do not use or rely on that.

2. MSFT's Windows Update is not the place to get drivers. Do not use or rely on that.

I supplied where HP offers the supported driver. Use that one.
Bob

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Video Driver update
by SIDER-MAN / November 29, 2009 5:01 AM PST
In reply to: Recap.

What I am most concerned about is the ACCEES DENIED aspect. Why am I being denied access? When I download the drivers from NVIDIA it says an error occurred unable to install drivers. Something in Vista(crap) is stopping me from installing the diver &/or the update.

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If you want to pursue that.
by R. Proffitt Forum moderator / November 29, 2009 10:10 AM PST
In reply to: Video Driver update

The usual issues surround MSFT and their security system. There is nothing to fix here. MSFT is not the place to get drivers so let's not fix this.

Ok, ok. Maybe no one has told you that yet but the number of machines I've had to fix after a driver from MSFT is not funny.
Bob

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Video Driver update
by SIDER-MAN / November 29, 2009 10:20 AM PST

I downloaded the drivers from Nvidia & tried to install them. It says I am trying to install a 64bit driver on a 32bit machine. My machine is 64bit.

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Which happens a lot.
by R. Proffitt Forum moderator / November 29, 2009 10:52 AM PST
In reply to: Video Driver update

And the owners finds a way to force it and then we are back to repairing the machine.

I'd hate to assist you is breaking the machine. But to let me see under the hood, post your HIJACKTHIS log and let's see if I can see where the issue is.
Bob

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"I am trying to install a 64bit driver on a 32bit machine.
by R. Proffitt Forum moderator / November 29, 2009 10:59 AM PST

"I am trying to install a 64bit driver on a 32bit machine. My machine is 64bit."

Here's my thought. The machine is 64 bit. The Vista OS is 32bit. You'll want the Nvidia 32 bit version.

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drivers update automatically
by adelin_q / January 5, 2010 2:01 PM PST

I've found this to be helpful...
http://www.drivers-updates.net/
It will scan your system and locate the exact drivers you need to update automatically.
Hope it helps you!

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Driver Robot is useless.
by R. Proffitt Forum moderator / January 5, 2010 10:16 PM PST

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