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Video cards problems

by ViperX72 / June 21, 2010 5:04 AM PDT

hi everyone im trying to get my new video card working i know its not the site i should be asking in but the site for the card doesnt really give any help i upgraded to a ASUS AH3450/DI/512MD2(LP) Radeon HD 3450 512MB 64-bit DDR AGP 8X HDCP Ready Low Profile Ready Video Card and its not letting me install the drivers for it i have tryed getting the updated drivers from the site but its not working i have also tried what a guy at work suggested which is ( Restart the computer, press F8 as it boots up and in the startup menu select Safe Mode, after you log in , right click on "My Computer" if its an older Windows, or go to start and right click on "Computer", select properties, click on the "Hardware" tab if older, if not just click on "Device Manager", click View, Show Hidden Devices,expand Display adapters, and right click and select Uninstall on all of those and restart your computer and install the new drivers ) but it didnt work also when i try to play some games like (world of warcraft) i get a blue screen ( the physical memory dump screen) then my pc restarts any help?

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Re: video card problems
by Kees Bakker / June 21, 2010 5:16 AM PDT
In reply to: Video cards problems

That's a long story and still you don't tell the essence:
- what's your OS?
- what's your motherboard?
- what is the exact driver you install?
- what's the error code on the blue screen
- what are the details in the event log?


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Re: video card problems
by ViperX72 / June 21, 2010 6:26 AM PDT

System Information
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Processor: AMD Athlon(TM) XP 2400+, MMX, 3DNow, ~2.0GHz
Memory: 1024MB RAM
Page File: 311MB used, 2152MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

and i have a 400watt power supply also the Cd it came with doesnt do anything it loads and says its not compatible then ejects the cd. 10-6_agp-hotfix_xp32_dd_ccc is the drivers i was told to get from the asus site

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Re Re:video card problems
by ViperX72 / June 21, 2010 7:13 AM PDT

motherboard is a asus a7v8x-x

im not to computer savvy so i dont know the code on the blue screen or the event log

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Re: I don't know the code
by Kees Bakker / June 21, 2010 7:24 AM PDT

Being able to read is enough to read the code. It's something like 0x00000050. No need to be computer savvy for that.

All you have to know, is where to read it. That's on the blue screen. Hey, that disappears to fast. Then change the setting for it to stay. tells how: "If you are using WindowsXP, right click on my computer > Properties > Select the 'Advanced' tab > and under 'startup and recovery' click the 'settings' button. This will open a new window, and under the 'System Failure' heading, uncheck 'Automatically restart.'"

And tells about the event log.

So please tell more. And please also run dxdiag (from start>run box) and do all video tests. If it crashes then try all settings of the 'hardware accelleration' in the display properties (right click on an empty part of the desktop, choose properties). Does that make a difference.

But first do as Bob says and install the driver from the CD.


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Re: Re: I don't know the code
by ViperX72 / June 21, 2010 7:31 PM PDT

well i tried to load the game again just to see the code and it is 0x0000007f

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Re: Re: Re: I don't know the code
by ViperX72 / June 22, 2010 4:06 PM PDT

any help on this dunno why its still doing it

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I know why.
by R. Proffitt Forum moderator / June 22, 2010 9:00 PM PDT

What I don't know is how to explain it in terms folk can accept. All my tech friends know this machine.

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I have that card.
by R. Proffitt Forum moderator / June 21, 2010 5:27 AM PDT
In reply to: Video cards problems


And there might be updated drivers but I found the CD to work fine. The drivers I can safely bet you got from AMD are only for PCIe cards. Not AGP.

Here's your google!


Get your HOTFIX not your PCIe.

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PS. The other issue.
by R. Proffitt Forum moderator / June 21, 2010 5:32 AM PDT
In reply to: I have that card.

I find many don't upgrade the power supply to handle this card. You want a 400 or more Watt power supply. I DO NOT CARE WHAT THE SPECS SAY.

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"AMD Athlon(TM) XP 2400+, "
by R. Proffitt Forum moderator / June 21, 2010 7:29 AM PDT
In reply to: I have that card.

Wow, slow down there. That model used to be a common sight at the shop counters. After a few we learned fast to never accept them for repair. Here's why. After 5 years we found them to be as stable as a World War II land mine. The owners would blame you for all their machine ills even if you only replaced a bad mouse.

Run away from this machine fast.

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Re: AMD Athlon(TM) XP 2400+
by ViperX72 / June 21, 2010 6:59 PM PDT

yes i know its old i havent upgraded my computer in about 7 years and im slowly starting to get it better then it is now its just i have to do peace be peace. Also i have used the cd had to force it to load the drivers from it and it still does the same blue screen thing.

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by R. Proffitt Forum moderator / June 21, 2010 8:34 PM PDT

At least I know why it does that. It takes some owners a little longer so we give them time. The sad part is some get upset about it.

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