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Question

Video calls on TVs

by Elluise / April 14, 2016 4:36 AM PDT

I am looking for a seam free easy way to video call on my tv without using my pc. I need to know which tvs /webcams to buy to be able to use Google hangouts as an alternative to using the Skype app that Microsoft have decided to withdraw support for.

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All Answers

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Answer
Re: TV with Google hangout app.
by Kees_B Forum moderator / April 14, 2016 5:06 AM PDT
In reply to: Video calls on TVs

That's a good question, both for your favorite electronics shops (they should know both the available apps and the compatible hardware for what they sell) and for Googles customer support (Google should write that app).

What did they answer when you asked them?

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They don't know
by Elluise / April 14, 2016 5:29 AM PDT

You really want to know ... they don't know, I contacted the following

Google support
this one was the best answer so far (which I had already thought of as it looks like the only real solution to the issue)

- we don't know but if you ask for a manager guarantee that if when I get the TV home I could not use Google Hangouts via the Google Play app they would take the TV back

go figure - I think it's customer service for cave people and I told him

Samsung technical support
- they apologised but could not advise if any of their tvs would work with Google talk or any other way of doing video calls

Two major UK high street electronics retailers (Currys and John Lewis) both with pre sales support

-both told me to talk to contact tv producers as they did not know the answer

so here I am at CNET

Essentially we are being expected to buy things and just work it out on our own - pot luck

Anyone who has the time who is actually using Google Talk via their TV /the Google play app please get in touch, I'd really appreciate any help.

I think I can Chromecast but that's going via a pc and I'm not sure how effective that would be as I'd be talking to the PC and using the pc webcam - I want to use a tv web cam (by the way it's for online teaching purposes)


thanks! Wink

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Answer
This area is in a state of change.
by R. Proffitt Forum moderator / April 14, 2016 9:45 AM PDT
In reply to: Video calls on TVs

So there are no known alternatives that work without an added box or PC.

Google Hangouts works fine on my 99 buck cell phone which has no cell service. So there are cheap non-PC solutions out there.

But since these TVs are closed eco systems we can't load an app and use it.

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Smart TVs that aren't so smart
by Elluise / April 14, 2016 11:28 AM PDT

yeh well to my mind that's the problem... technology is not about advancement it's about what sells .... I'm in the minority.

According to another Samsung tech support person I called, he thinks Samsung will contract someone else to make the software necessary to do video calls on their tvs they just haven't done it yet. Bad change management maybe ...but I'm not convinced.

So smart tvs aren't so smart after all .. it's a sales wind up

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At least it wasn't Samsung's choice to end Skype
by R. Proffitt Forum moderator / April 14, 2016 12:53 PM PDT

And it's not shutdown yet. Why not keep using it until it dies?

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The worst thing you could do is...
by Pepe7 / April 14, 2016 9:17 PM PDT

...think the TV marketplace now has a substitute for what a $200 laptop can do with a built in webcam and HDMI cable to your HDTV.

Stick with the above for tried and tested/extremely reliable educational applications that do not require much beyond reliable wifi to work really well. Been there- still doing that(!)

What are you precise educational needs that require the rogue HDTV setup w/ built in app??

cheers

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