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video call problem with Skype

by docdrew / September 17, 2011 12:47 PM PDT

I am trying to place video calls from an iPad 2 to a laptop PC with a Logitech c310 webcam. During the call I have the iPad in landscape position. When the call begins the incoming picture on the laptop is in landscape mode, which is what I want. After 20 seconds or so the picture spontaneously rotates to portrait mode, which is what I don't want. I can't find a way to change the picture orientation back to landscape mode. I called Apple support and, after trying a few things on the iPad, they said the problem must be with Skype. Does anyone have a solution to this? Thanks.

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All Answers

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I agree.
by R. Proffitt Forum moderator / September 18, 2011 2:08 AM PDT

I'd head to the Skype forums fast.

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Skype forum no help so far
by docdrew / September 18, 2011 6:12 AM PDT
In reply to: I agree.

The first thing I did was post on Skype. So far there have been no responses. Their forums are not as active as CNET and I felt I would have a better chance getting a response here.

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Next idea. Call the Apple store near you.
by R. Proffitt Forum moderator / September 18, 2011 6:14 AM PDT

It's a common enough app and maybe they know.

But it sounds like an app bug.

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I have a wild guess.
by MarkFlax Forum moderator / September 18, 2011 7:05 AM PDT

I mean it is really wild.

This iPad 2, does it have an electronic gryoscope, the type that re-orients displays depending which way round you are holding it?

If so I am just wondering that you establish a connection with the laptop, then put the iPad down and it sends a signal to the laptop to change the display orientation of the Skype window.

I know, highly unlikely.


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