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Resolved Question

video call problem with Skype

by Sep 17, 2011 12:47PM PDT

I am trying to place video calls from an iPad 2 to a laptop PC with a Logitech c310 webcam. During the call I have the iPad in landscape position. When the call begins the incoming picture on the laptop is in landscape mode, which is what I want. After 20 seconds or so the picture spontaneously rotates to portrait mode, which is what I don't want. I can't find a way to change the picture orientation back to landscape mode. I called Apple support and, after trying a few things on the iPad, they said the problem must be with Skype. Does anyone have a solution to this? Thanks.

Discussion is locked

docdrew has chosen the best answer to their question. View answer
6 Posts
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Best Answer

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Google finds it.
by Forum moderator Sep 18, 2011 7:49AM PDT
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Thanks for the answer -- I think
by docdrew Sep 18, 2011 10:08AM PDT

Well, that explains it but there's no clear cut solution. Skype better debug ASAP.

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Answer
I agree.
by Forum moderator Sep 18, 2011 2:08AM PDT

I'd head to the Skype forums fast.
Bob

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Skype forum no help so far
by docdrew Sep 18, 2011 6:12AM PDT

The first thing I did was post on Skype. So far there have been no responses. Their forums are not as active as CNET and I felt I would have a better chance getting a response here.

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Next idea. Call the Apple store near you.
by r. proffitt Forum moderator Sep 18, 2011 6:14AM PDT

It's a common enough app and maybe they know.

But it sounds like an app bug.
Bob

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I have a wild guess.
by MarkFlax Forum moderator Sep 18, 2011 7:05AM PDT

I mean it is really wild.

This iPad 2, does it have an electronic gryoscope, the type that re-orients displays depending which way round you are holding it?

If so I am just wondering that you establish a connection with the laptop, then put the iPad down and it sends a signal to the laptop to change the display orientation of the Skype window.

I know, highly unlikely.

Mark

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