Computer Help forum

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by jvtheo0 / October 12, 2008 11:02 AM PDT

I am using Dell Dimension 2350,Windows XP.When I logoff and another logs on,when they logoff and I try to log back on,the screen goes black with this message, "cannot display this video mode".Have tried every combination of keystokes I can think of,but the only way to get out is to shut down and restart.HELP!!!! THANKS in advance. Theo

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by R. Proffitt Forum moderator / October 12, 2008 11:11 AM PDT
In reply to: video

Boot up in SAFE MODE and log in as that user. Set the video mode to 800x600, log out and shut down, restart. Good luck,

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Thanks a bunch
by jvtheo0 / October 15, 2008 3:37 AM PDT
In reply to: Try....

Tried it -didn't work.Maybe my fault.Do all users of this pc have to make the change?

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your default res can't be displayed for some reason
by ramarc / October 15, 2008 7:21 AM PDT
In reply to: Thanks a bunch

perhaps you changed monitors?

try right-clicking My Computer. go into Device Manager and delete your display adapter. upon reboot your pc's startup screen should be using a vesa standard resolution. when you login you'll go through the 'found new hardware' routine so just let it do it's thing and it will reinstall your video drivers.

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