Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

vexing xbox love issues

Sep 28, 2007 2:33AM PDT

Ok, SO this moring I loged onto xbox live, and when I tryed to start up a multiplayer match on Far Cry but, it told me I wasin't allowed to use mutiplayer (something like that) So I tryed CoD2. same thing. I tryed a 3 year old game for the orignal xbox. I got an error message.
I can log into Xbox live, I can download stuff an the Xbox live market place, but I can't get into any multiplayer on any game. I checked the famly settings, everything was accessible. My first guess wast that I got banned, but I see no reason why I would get banned nor have I receaved a message saying I was banned. Any ideas?

Discussion is locked

- Collapse -
woops.
Sep 28, 2007 2:35AM PDT

I mean Xobox LIVE not LOVE. Hahaha..... I need to type slower.

- Collapse -
Gold?
Sep 29, 2007 6:33AM PDT

Is your Gold subscription still good?

- Collapse -
Credit Card?
Oct 7, 2007 6:33AM PDT

If you use a credit card, and when they try to take a payment it is either maxed or expired, they will lock your account down, rather than downgrade it to silver. (as they should do, it's why I bought a membership card instead) That may be your issue. A few people have reported that when this happened to them, they were not able to access the account ever again, ranting with customer service didn't help.