Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Very high Ping [Wired]

Jan 1, 2015 3:25AM PST

Hey guys.

I'm currently running a Powerline Adapter connection from my router to my PC and I'm getting huge ping from it. These are the adapters: http://www.amazon.co.uk/TP-Link-TL-PA451KIT-Powerline-Adapter-Through/dp/B00D8BGLMY/ref=sr_1_5?ie=UTF8&qid=1420133078&sr=8-5&keywords=tp+link+500+powerline

Here is my speedtest.net
http://i.imgur.com/UhNM3x2.png

result. As you can see, 514ms is absolutely huge. I was sure it was my powerline adapters. I did everything under the sun with them (switching sockets, cable, etc etc) but it turns out that it's actually my PC. I should also add that at least once or twice a day my connection will drop completely for about a solid minute, windows "repair connection" finds nothing wrong. Something seems to be up with my PC.

A while ago I plugged my laptop in directly to my adapter instead of my PC and I got 14ms.

Anyone have any idea what could be causing this?

I did the following and it didn't change anything.

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

Discussion is locked

- Collapse -
Clarification Request
Given not much about the PC.
Jan 1, 2015 3:51AM PST

To sniff out if it's hardware I boot up any of the Live OSes out there. But given only this much detail, well, any guess is likely wrong except for reloading the OS.
Bob

- Collapse -
Safe Mode Results
Jan 1, 2015 3:58AM PST

Cheers.
I just booted into safe mode with networking and I get 35ms. Much much lower than my original 514ms.
So something is definitely causing a problem.

Do you recommended any programs/tips I can run to try help me out identifying the culprit? Thanks!

- Collapse -
That's useful. What I do next is
Jan 1, 2015 4:01AM PST

To create a HIJACKTHIS LOG FILE (google if you are new to this) and then understand each entry.

A deeper dive would be AUTORUNS.

-> My suspect is some internet protection suites. TOR for example does have higher ping times. But we know why.
Bob

- Collapse -
Avira!!
Jan 1, 2015 5:31AM PST

Found the problem!
About a month ago I purchased Aviro Pro.
The damn Avira Pro software had Web Protection enabled. Temporarily disabling it and scanning gave me 20ms.

Turns out it was that all along.