Networking & Wireless forum

Question

Very high Ping [Wired]

by AlanOC_ / January 1, 2015 3:25 AM PST

Hey guys.

I'm currently running a Powerline Adapter connection from my router to my PC and I'm getting huge ping from it. These are the adapters: http://www.amazon.co.uk/TP-Link-TL-PA451KIT-Powerline-Adapter-Through/dp/B00D8BGLMY/ref=sr_1_5?ie=UTF8&qid=1420133078&sr=8-5&keywords=tp+link+500+powerline

Here is my speedtest.net
http://i.imgur.com/UhNM3x2.png

result. As you can see, 514ms is absolutely huge. I was sure it was my powerline adapters. I did everything under the sun with them (switching sockets, cable, etc etc) but it turns out that it's actually my PC. I should also add that at least once or twice a day my connection will drop completely for about a solid minute, windows "repair connection" finds nothing wrong. Something seems to be up with my PC.

A while ago I plugged my laptop in directly to my adapter instead of my PC and I got 14ms.

Anyone have any idea what could be causing this?

I did the following and it didn't change anything.

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

Discussion is locked
You are posting a reply to: Very high Ping [Wired]
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Very high Ping [Wired]
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Given not much about the PC.
by R. Proffitt Forum moderator / January 1, 2015 3:51 AM PST
In reply to: Very high Ping [Wired]

To sniff out if it's hardware I boot up any of the Live OSes out there. But given only this much detail, well, any guess is likely wrong except for reloading the OS.
Bob

Collapse -
Safe Mode Results
by AlanOC_ / January 1, 2015 3:58 AM PST

Cheers.
I just booted into safe mode with networking and I get 35ms. Much much lower than my original 514ms.
So something is definitely causing a problem.

Do you recommended any programs/tips I can run to try help me out identifying the culprit? Thanks!

Collapse -
That's useful. What I do next is
by R. Proffitt Forum moderator / January 1, 2015 4:01 AM PST
In reply to: Safe Mode Results

To create a HIJACKTHIS LOG FILE (google if you are new to this) and then understand each entry.

A deeper dive would be AUTORUNS.

-> My suspect is some internet protection suites. TOR for example does have higher ping times. But we know why.
Bob

Collapse -
Avira!!
by AlanOC_ / January 1, 2015 5:31 AM PST

Found the problem!
About a month ago I purchased Aviro Pro.
The damn Avira Pro software had Web Protection enabled. Temporarily disabling it and scanning gave me 20ms.

Turns out it was that all along.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.