Computer Help forum

Question

VERY GOOD SPECS BUT SLOW PC, please help me !!

by HelpNeeder / September 3, 2017 12:35 PM PDT

So I bought a second hand pc, it is 4 years old.
These are the specs:
i5-3570k
gtx 660
16gb ram
500gb hdd
128gb ssd
Corsair cX600
MSI H77MA-G43

As you can see, pretty good specs. But I have some problems and I think they have something to do with each other:

-When opening a program the first time it takes a lot of time(3 minutes) to load, but the second third... time it loads within a second.
-When using a program, or dropping a folder from a destionation to another destionation, or playing a game.. it doesn't respond for like 10 seconds then it starts working, after like 10 minutes it again doesn't respond...
-The first time I open a program(every program), every step that I do for the first time in that program will do it very slowly, than if I do the same step again, it will take 1 second.
Example: When I open CS 1.6 for the first time, it takes 2-5 minutes, then when I click on find servers in the game for the first time, it takes 1 minute. When I restart Cs 1.6, it starts in seconds and if I click on find servers, it will do it within 1 second. There's really something wrong with my PC.

(Btw please don't tell me to do virus scans or us Malwarebytes because I have done that all and that didn't fix the problem, I think it has something to do with the HDD or something but the programs from the ssd also start slow the first time..)

Please help me.

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Clarification Request
Encrypted?
by James Denison / September 4, 2017 7:52 AM PDT

Is the HDD encrypted? Compressed? What's obvious is a lag between accessing and loading the information from HDD into RAM, and once in RAM it runs as it should.

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More info
by HelpNeeder / September 4, 2017 8:03 AM PDT
In reply to: Encrypted?

Hey!

What does encrypting and comprssing mean? But as I said " the programs from the ssd also start slow the first time".

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what it is
by James Denison / September 4, 2017 8:13 AM PDT
In reply to: More info

Compressing is like when you make zip files, but the entire drive is compressed. Encryption is like adding extra characters and transposing all those into different characters and then mixing them based on a numeric schedule, all done automatically by the particular encryption program. Entire drives can be encrypted or compressed or a combination of such. Since you didn't know what it was, I'd assume you didn't set it up in such a way, but had to check.

Loading info from HDD to the RAM can involve the CPU also and all that info flows through what's called a "bus", the circuitry on the motherboard. That circuitry is controlled by the chips and the programming that runs them. Those programs are called "driver files" and specific to each motherboard. Did you in the past reload the windows system on this computer? If so, when you did that, were the maker or motherboard's manufacturer driver files also installed? Or did you just leave the generic driver files that comes in windows?

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more info 2.0
by HelpNeeder / September 4, 2017 8:09 AM PDT
In reply to: Encrypted?

No, it is not compressed, but I have no idea if it is encrypted.

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I saw no encrption in the Web Speccy.
by R. Proffitt Forum moderator / September 4, 2017 8:16 AM PDT
In reply to: more info 2.0
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Thank you very much
by HelpNeeder / September 4, 2017 8:23 AM PDT

All Answers

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Answer
That old HDD.
by R. Proffitt Forum moderator / September 3, 2017 12:40 PM PDT
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link to speccy snapshot
by HelpNeeder / September 3, 2017 1:23 PM PDT
In reply to: That old HDD.
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Answer
BRB with a full Speccy reading (takes time.)
by R. Proffitt Forum moderator / September 3, 2017 1:33 PM PDT

Unplug that USB 1GB? stick to avoid odd delays.
The HDD at first glance looks OK.

BRB

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link to NEW speccy snapshot
by HelpNeeder / September 3, 2017 2:08 PM PDT
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Extra info
by HelpNeeder / September 3, 2017 2:17 PM PDT

Even if like my little brother plays minecraft, the first time he clicks on a server to load it takes a lot of time, but the second, third time it does it within a second...
And no the problem is not of the server because it is the same with other servers.

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It almost sounds like one of those system optimizers
by R. Proffitt Forum moderator / September 3, 2017 2:57 PM PDT
In reply to: Extra info

I noted that in my longer answer.
Let me run the last report through a translator to see what else I see.

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Answer
Speccy reading. What I would do.
by R. Proffitt Forum moderator / September 3, 2017 2:55 PM PDT

1. Unplug that USB stick.

2. TuneUpUtilitiesService64 is something I'd uninstall.

3. Driver Booster can get the drivers wrong and cause troubles. Uninstall then find and install your drivers the old fashioned way (from the makers.)

4. Java. MinecraftLauncher tells me why you have this. Just noting it.

5. If it was mine, BIOS would be updated from https://www.msi.com/Motherboard/support/H77MA-G43.html

6. Unplug the DVDRW till the issue is resolved (less is more.)

7. Check the virtual memory system. Let Windows 7 SP1 manage it.
There are long back and forth on that. I just let Windows deal with it.

I need to run the report through a translator to see if I notice anything else.

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And also
by HelpNeeder / September 4, 2017 7:04 AM PDT

And also, you said:

''4. Java. MinecraftLauncher tells me why you have this. Just noting it.''
So why do I have this?

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Answer
After translation, a couple items.
by R. Proffitt Forum moderator / September 3, 2017 3:10 PM PDT

1. Turn Off Hard Disk after: (On AC Power): 20 min
For now, turn this to NEVER to rule out a common thing.

2. AVG PC TuneUp Service. Please remove all such things.

3. Something may be lost in translation but you need to be sure Remote Assistance is disabled.
http://www.dummies.com/computers/pcs/how-to-disable-windows-remote-assistance/

These are almost always safe things to try. The sad news is the machine has driver and such boosters which can damage the OS.

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Help me please
by HelpNeeder / September 4, 2017 7:00 AM PDT

Thank you very very much for your answer.
But what to you mean by:
''If it was mine, BIOS would be updated from https://www.msi.com/Motherboard/support/H77MA-G43.html"
What does updating BIOS mean?
and
"7. Check the virtual memory system. Let Windows 7 SP1 manage it.
There are long back and forth on that. I just let Windows deal with it."
and I also don't understand this:
"1. Turn Off Hard Disk after: (On AC Power): 20 min
For now, turn this to NEVER to rule out a common thing."

HELP ME PLEASE.

Is it also a solution to reinstall windows? And I'm using the pc as admin, is that a problem?

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Something lost in translation?
by R. Proffitt Forum moderator / September 4, 2017 7:49 AM PDT
In reply to: Help me please

The items are pretty common for PC owners. Now if this is your first PC I get why you ask.

As to install Windows, if you don't understand the 3 areas you asked about, reinstalling would plunge you into the abyss of drivers, apps and more work that you do after Windows is installed.

I did not bring up any admin question. It's common for PC Windows users to run on an admin account BUT here's a thing. You must have a second spare admin account in order to recover from minor Windows issues. Without this space admin account, most end up starting over.

The biggest problem I noted were system optimizers and driver updaters. These create more trouble on some PCs. I never endorse their use.

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Let's hear a little more about you.
by R. Proffitt Forum moderator / September 4, 2017 7:52 AM PDT
In reply to: Help me please

The questions about disk sleep and such make me worry we have either a language translation issue or this is your first PC. Or you don't google first then ask.

For example: https://www.google.com/search?q=disable+hard+disk+sleep+Windows+7

The reason I don't duplicate that here is my answer would be pages long and hard to follow.

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Thank you
by HelpNeeder / September 4, 2017 8:13 AM PDT

Hey!

Thank you very very much for your answer and the reason I don't search before asking is because I am very busy. I deleted all the optimizers and I changed it to 0. Please help me to get out of this trouble and thank you again for everything.

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The thing is
by R. Proffitt Forum moderator / September 4, 2017 8:29 AM PDT
In reply to: Thank you

I can only share what I suspect which is a sluggish HDD. Causes can be driver, connection to a slow, bad port, iffy SATA cable, "optimizers" or a folder that has too many files in it.

Anyhow, consider free support forums like the person that stopped to help you change your flat tire. You get to help. If you pulled a cold one and sat while the helper did the work, they might set down the tools and leave.

"I'm busy" might send others the wrong message.

Nothing looks too bad on the Web Speccy outside of driver and booster apps. So it's likely to be a sluggish old HDD dragging it down.

One of those HDD testers might reveal that issue and put it into the light.

WHEN YOU HAVE TIME. CHKDSK /F/R/X those drives. It will take a lot of time. Here's how.
https://www.tekrevue.com/tip/fix-hard-drives-chkdsk-windows-10/ notes W10 but it's the same command I use in W7.

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Sorry
by HelpNeeder / September 4, 2017 8:42 AM PDT
In reply to: The thing is

I didn't want to sound egoistic or something like that, I appreciate your work and as I said I'm very thankful for everything you do to help me. I will do the test and send you the results.

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error
by HelpNeeder / September 4, 2017 9:26 AM PDT
In reply to: The thing is

But when I do it I get access denied, you don't have enough rights to do this. And I get this error a lot, I think I have to do a clean reinstallation of windows and make a user account and not a admin one?

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Command Prompt (Admin) option.
by R. Proffitt Forum moderator / September 4, 2017 9:32 AM PDT
In reply to: error
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Another error
by HelpNeeder / September 6, 2017 3:05 AM PDT

Sorry but now I get NTFS error.

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That's not good.
by R. Proffitt Forum moderator / September 6, 2017 4:54 AM PDT
In reply to: Another error

But I haven't seen "NTFS error" as an error message for decades. Is this the result of a command or something popping on screen?

Going to have to need more context.

Before you go any further I have to repeat that backups must be current as file system errors can mean we wipe the drive and start again.

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Thank you, changing HDD
by HelpNeeder / September 9, 2017 12:09 PM PDT
In reply to: That's not good.

Hey!

Thank you for your answer. But I'm going to change the HDD.Unfortunately the new hdd will have 5400 rpm and this one has 7400rpm. Is that a big problem?

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Only one way to tell.
by R. Proffitt Forum moderator / September 9, 2017 12:13 PM PDT

I'm without model numbers, date of manufacture, test results but a good 5400 can easily beat an iffy old 7200 any day.

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Alright, here are the model numbers
by HelpNeeder / September 9, 2017 12:24 PM PDT
In reply to: Only one way to tell.

Here are the model numbers:

Current HDD: wd500aaks-00v1a

The new HDDs that I can choose from(so please tell me which one is better):

1: WD2500BEVT
2: MK1059GSM

And btw, even searching in windows for a particular file or program takes some time. Has that also something to do with the HDD?

Thank you very much.

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Wait? Laptop drives?
by R. Proffitt Forum moderator / September 9, 2017 12:31 PM PDT

The 12.5 MM high may win against a 7200 because, it could have 50% more data to transfer before it needs a time consuming seek.
Noted at http://www.tomshardware.co.uk/2.5-inch-12.5-mm-9.5-mm,review-31902.html

Some of the drives are up at http://hdd.userbenchmark.com/Comparison so you can see where what you have lands.

-> In the meantime, why use a HDD at all?

Just last month I set up a few 120GB SSD laptops with W10 and after it was all done we had over 90GB free. Which is fine for the office work these are slated for.

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Yes, laptop hard drives
by HelpNeeder / September 9, 2017 12:37 PM PDT
In reply to: Wait? Laptop drives?

The two new ones are my laptop hard drives, is that a problem?And which model number did that 12.5 MM one have? Thank you for everything.

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