Rant

Verizon iPhone5 delays

For those who may have preordered the iPhone5 from Verizon. Beware. I ordered at 4:30 AM on Sept. 14th and received an email verifying that my iphone would be delivered by Sept 21st. Today I was informed that the delivery window was now Sept 21-26th and that I would receive an email with a fedex tracking number today - still waiting for this. They also said that I can't cancel the order but they could re-route it, whatever that means. Since I am switching from Sprint, I had to give them my account number and cell phone. My guess is that even if I waited on launch day at an ATT store, that I couldn't get my numbers ported because I won't have any of the Verizon Account information needed to port the number.

Clearly this is a bait and switch on Verizon's part.

By the way I have been on the phone with Verizon to see if I can get the account information needed to port the numbers to ATT and I have waited on hold for about 20 minutes only to be booted off the line three times now.

Discussion is locked
Follow
Reply to: Verizon iPhone5 delays
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Verizon iPhone5 delays
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Oh please...

No cellular carrier has any control over the delivery of iPhones, only Apple does. Do you think that this is the first and only time that there have been delays in the distribution of phones? Don't blame Verizon or any other cellular provider for this when they are not to blame. I believe that in the first 24-48 hours of preorders, Apple take orders for approximately 2 million phones.

- Collapse -
You sound like you don't want?

You sound like you don't want to know there are delays when everyone goes for such a product. There's nothing new going on here.

Be all accounts this model was a smashing success with about double the sales in the opening days.

You can bet there will be shortages.
Bob

- Collapse -
Never be in a hurry to port your old number

It's *always* (I repeat), always a good idea to first test out your new provider/service/handset before pulling the trigger and porting over the old number. Just use the temporary number from the big V until you are satisfied.

The possible shipping delay on (arguably) one of the most popular pieces of hardware on the planet is something you should have been able to figure out on your own as an adult.

CNET Forums