My neighbor had that model and it died last year. It drove him crazy with the tech support calls but what made it all clear was when I loaned him my decommissioned dsl modem+router and it worked without a flaw.
Beg or borrow another dsl modem.
Bob
Over the last few weeks I have been having connection problems with my verizon DSL. I am 19 years old, and I live at home with my family and we recently just moved to a new house. I ran my westell modem wireless at my old house, no problems, but here at the new house the connection is unsteady whether wireless or wired.
The main reason that this is a problem is because I am an avid online gamer. I play a lot of XBOX live, and when I'm playing I randomly disconnect. But while I am playing or using my laptop, my connection speed is fine. It reads as connected excellent on my laptop and connects just fine as far as speed goes. But this random disconnecting is something new to me and I need it to stop.
I called verizon tech support which didnt immediately solve any problems. They tried to help with the screen sharing, setup check, etc. I just want to know if there is a certain test I need to run and how I can make sure that my connection stops dropping like this. Is there a setting I need to use or something?
And I dont know if this helps at all.
This is when its working
Transceiver Revision: 4.3.0.1
Vendor ID Code: 4
Line Mode: ADSL2+ Mode
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 3355 863
Margin (dB) 18.5 12.0
Line Attenuation (dB) 47.0 28.5
Transmit Power (dBm) 20.4 12.1
This is what comes up when I'm disconnected.
Transceiver Revision: 4.3.0.1
Vendor ID Code: 0
Line Mode: not defined
Data Path: not defined
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) No DSL Connection No DSL Connection
Margin (dB) not available not defined
Line Attenuation (dB) not available not defined
Transmit Power (dBm) not defined not defined

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