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General discussion

Verizon Dsl 7.1mbps only recevies 6.3mbps What the?

Mar 14, 2009 1:27PM PDT

I recently Upgraded my Verizon Dsl 3.0mbps to 7.1mbps and only receives 6.3mbps does any one know what i could do to fix it? im loosing around 1.0mbps here =/ thats like 20 dollars of how much they charge on that plan 0.0. monitored all my speeds download everything only get max download 766kb/s (6.3mbps) i called the tech they said i have good numbers 0.0 about all they can say when i use to have the 3.0mbps i would receive 364 kb/s thats 3.0mbps correct?

here is my current transtats
Transceiver Statistics
Transceiver Revision A2pB020b3.d19d
Vendor ID Code 4D54
Line Mode ADSL_2plus
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 7645 863
Margin (dB) 9.7 15.8
Line Attenuation (dB) 35.0 16.9
Transmit Power (dBm) 14.6 12.4


:::.. Download Stats ..:::
Download Connection is:: 6254 Kbps about 6.3 Mbps (tested with 6152 kB)
Download Speed is:: 763 kB/s
Tested From::

Discussion is locked

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Show me in your contract . . .
Mar 15, 2009 12:38AM PDT

or their advertising that the advertised/stated speed is guaranteed. And where did you do your speed test? What time of day? What day of the week? Get my point here? Because the internet is the most dynamic entity in history, no two tests will be alike. And, how are you doing the math? Do you know the difference between Mb and MB?

Try another speed test site. This one is very reliable because you can choose a server close to you. http://www.speakeasy.net/speedtest/

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Same speed all time of the day in all test.
Mar 15, 2009 1:04AM PDT

i did my speed test downloading 200 mb files torrents, direct downloads from sendspace etc only max out at 766 i did testmy.net using 100mb 6mb 12mb all 6.3 results i used the flash speed test using speakeasy all result in 6.3 i also use speedtest.net results are all the same morning to night.

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Almost constant at 6 all day...
Mar 15, 2009 5:39AM PDT

Personally I think I know how you feel, but you really should be smiling inside, hehe. Yeah the contract probably says up to 7.1 max. of course your services should be more reliable than us average Joe though.

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How about a T1 Line
Mar 15, 2009 3:53PM PDT