What date did you term service? What was your last billing date? Typically the refund is processed and mailed 30 days after the last bill, in case there are pending charges that had not applied to the bill. That might explain the delay. Check with the carrier, they will probably confirm this.
I purchased and set up a wireless account in November of 2003. I was hit with a $400 security deposit ( i was'nt surprised ) and was told I would get it back in one year (Nov. 2004). Throughout my plan, to this date, every month was paid 3 - 5 days before my billing date. Well, November came around...nothing. In the beginning of December I had called Verizon Customer Service, and they told me that it takes 30 days to process and approve the return of deposits. It's now well past 30 days and I really think i am getting screwed here. DOES ANYBODY HAVE ANY IDEAS OR PAST EXPERIENCES WITH THIS ISSUE? I'm really relying on that money
any help is greatly appericiated.