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General discussion

Verizon Broadband Connection Lost - Device Resets

Apr 27, 2007 4:11AM PDT

We have 2 users travelling with laptops. One user has a broadband card, and the other is tethered to a Blackberry. Both are using Verizon as the carrier. When working on-line, both experience issues with the devices powering on and off, and either as a result or resulting in the connection being lost.

Is this because
A) a power signal is causing the device to lose the connection and perhaps the device is resetting in an attempt to recover the signal
B) the users are probably working on battery power, and the battery power cannot maintain the power for the devices
C) something else altogether?

Discussion is locked

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Just what I encounter.
Apr 27, 2007 5:32AM PDT
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Power
Apr 27, 2007 5:48AM PDT

I disable the "Turn off this device to save power" by default for all NICs & the like.

Anything else?

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Just that old P2P issue.
Apr 27, 2007 5:54AM PDT

I did run into one 'plainer that found such a connection drops when running P2P applications. Sorry I have no cure except to say "don't do that."

Bob

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Legit Use
Apr 27, 2007 6:06AM PDT

Our users are only trying to work in Citrix through the web client in IE for Word and Outlook.

The users did say they had fairly poor connections on their cells at the time, but I wasn't sure if that would cause the devices to reset.

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(NT) Sounds reasonable to me.
Apr 27, 2007 6:09AM PDT