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Question

Verizon 4G LTE data acting weird

Oct 1, 2018 3:41PM PDT

Hello CNET, I was wondering if you could help me with a problem revolving around the data usage on my phone. About 24 hours ago, the bars on my iPhone 7 Showed that I had zero bars of service. The weird thing was, it didn’t say I had no service, and I could pull up YouTube videos at normal LTE speeds. However, I could also not receive any calls or text messages during this time. This almost caused a dilemma a couple hours ago. Even More strange Is that the problem fixed itself after I went in and out of a no service area, but my Internet was running super slow, so I restarted the phone and everything is working properly now. I see that this is notA real common problem, seeing that everyone else I saw on other forums revolving around #DATA use said that they could get barsbut couldn’t get Service. I’m wondering if I should get my phone checked out. If anyone could please help me, I would sincerely appreciate it. Thank you

Discussion is locked

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Answer
I wouldn't call it a rare issue.
Oct 1, 2018 4:39PM PDT

I've see such on my old iPhone 6 and my newer Moto G. The number of bars are sometimes meaningless and I can hit 4G and as I travel it falls back to 3G. I've learned over time to not lock my phone to just 4G service and think nothing of a reboot.

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Thanks for the answer, but -
Oct 1, 2018 9:19PM PDT

Well, it wasn’t really a problem of losing 4G LTE and going to 3G, and my phone isn’t locked to 4G, basically my cell network options are open to all forms in all calls, messages, and data use. The thing is, the bars went completely out, but I still had internet on the network not connected to wifi, but was unable to send or receive calls or messages. Plus, I wasn’t traveling during this, in fact traveling partially resolved the issue

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P.S.
Oct 1, 2018 9:24PM PDT

I will try to change my settings like you said, but I should also add that this is the first time this has ever happened to me in a near 3 year span of having my phone. I Hope that this will clarify what I’m trying to say. Thanks.