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General discussion

Vccleanup error message

by radconjohn Nov 24, 2003 9:27AM PST

Everytime I start up my computer, I get an error message that has to do with "VcCleanUp", does anyone know what this is?? I heard it is related with Symantec. I have Norton anitvirus loaded on my machine. I have uninstalled and reinstalled my Norton Software 2 times and I still get this error message. Can anyone help me out with this problem??
Thanks in advance!

Discussion is locked

4 Posts
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What is the error message?
by r. proffitt Forum moderator Nov 24, 2003 9:40AM PST

You didn't write it for the forum to comment on.

Sadly, recent updates by Symantec finally had me eject Symantec (all items and tools) and just install Free Avg from http://www.grisoft.com If you read in the Security Forum, there is a new (free even) offering with some firewall and AV.

Maybe it's time to switch?

Bob

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Re:What is the error message?
by Keith Marcotte Nov 24, 2003 2:42PM PST

eTrust isn't new, just the free part is new. Happy

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Re:Vccleanup error message
by radconjohn Nov 25, 2003 8:53AM PST

The error message is as follows:
"This program has performed an illegal operation and will be shutdown."
"If problem exists, contact the program vendor."

And the details are listed below.

VCCLEANUP caused an invalid page fault in
module VCCLEANUP.EXE at 018f:00401aa6.
Registers:
EAX=00000000 CS=018f EIP=00401aa6 EFLGS=00010296
EBX=00000000 SS=0197 ESP=0063f954 EBP=0063fe38
ECX=ffffffff DS=0197 ESI=00000001 FS=2477
EDX=0000006c ES=0197 EDI=00000000 GS=0000
Bytes at CS:EIP:
8a 04 08 c2 04 00 8b 41 04 85 c0 75 05 b8 c0 d0
Stack dump:
00401115 ffffffff 00000000 00530000 0040b13c 00000000 0040b13c 00760ed0 00200101 00100020 00100010 00100010 00100010 00100010 00100102 00200102

Can anyone help with this??
And will the free virus software provide email protection and anything else??

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Re:Re:Vccleanup error message
by r. proffitt Forum moderator Nov 25, 2003 9:24AM PST

A recent virus would infect that file requiring a wipe of said program. You have to use the vendors removal tool to remove, then reinstall.

"And will the free virus software provide email protection and anything else??"

Sadly, today's protection is only good enough for today. You need to keep your selection of antivirus updated or it won't keep the bad stuff out. And as you may read, no product is perfect since new bugs are developed all the time. The answer is this is as good as it gets today.

Bob

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