Spyware, Viruses, & Security forum

General discussion

vanished desktop

by ongtguanmy / November 19, 2007 5:35 PM PST

Hey help... this is my friend notebook. Toshiba protege. The taskbar, desktop all gone. there's no icon on the desktop.. the start button is not there. The only thing i can do it CTRL ALT DEL to show the task manager. From the processes... i noticed the explorer.exe is not running in the processes. So i explored the windows folder by the new task in task manager and found the explorer.exe. Ran the explorer.exe but it just ran for split second and nothing happen. i also tried typing in explorer but with the same outcome. I did sfc /scannow but nothing was found. i tried running internet explorer and it's not working as well... however, surprisingly, i can still surf the net with mozilla firefox. Tried the FixO, no threat found... help.... what's wrong? is it virus... i posted this thread under computer help before being recommended to come here. SInce then, i tried SmithFraud, TAskbar plus etc but still nothing. They thought it might be RavMone virus so i removed the file from windows folder and editted the registry.... Is it virus?

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Did you run an on-line scan?
by Marianna Schmudlach / November 20, 2007 1:05 AM PST
In reply to: vanished desktop

O2 - BHO: AdPopup - {11F09AFD-75AD-4E51-AB43-E09E9351CE16} - C:\Program Files\Common Files\CPUSH\cpush0.dll

Overview -

The Adclicker-BJ trojan is designed to connect to the author's designated websites and redirect or pop-up banner advertisements. This is designed to make the trojan author money from a "click per view" scheme.

http://vil.nai.com/vil/Content/v_129142.htm

....

O4 - HKLM\..\Run: [RavAV] C:\WINDOWS\RavMonE.exe

This is an undesirable program.
More: http://www.bleepingcomputer.com/startups/RavAV-15228.html

Please run the Housecall online virus scan located at:
http://housecall.trendmicro.com/
Follow the prompts to scan your hard drive for viruses. Select the "Autoclean" option so that Housecall will remove any viruses from your system.
When the scan is finished, please restart your computer.

Then please run the Panda scan here:
http://www.pandasoftware.com/
Panda ActiveScan on the left .
Choose to "Disinfect automatically," and follow the prompts. Delete any viruses found, and restart your computer.

Finally, please run the WindowSecurity trojan scan here:
http://www.windowsecurity.com/trojanscan/
Remove any trojans found, and restart your computer.

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:)
by ongtguanmy / November 22, 2007 6:24 AM PST

Hey.. thanks a lot for ur prompt reply. My friend did the scan and everything is back to normal now. thanks a lot...

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SUPER :) You Are Very Welcome.....
by Marianna Schmudlach / November 22, 2007 7:20 AM PST
In reply to: :)

and THANKS for letting us know Happy

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