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General discussion

valued customer folder

by rgfitz Jan 5, 2008 1:36PM PST

Well, I got the update download problem fixed and the last remaing minor problem is this:

If I go to Users in my local disk C: I have a Valued Customer folder that was evidently created when I first started using my new HP dv6604cl computer with Vista installed. It contains some things I first copied from my Dell desktop with Windows XP.

If I look at Users in the control panel, there is no such user listed so I can't remove it.

Does anyone have an idea how to get rid of it?

By the way, this computer came with a couple sheets of paper explaining why there was nothing in the box but the computer, remote, and AC power supply. All it said to do was make recovery DVD's before doing anything else.

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2 Posts

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Two ways...

by John.Wilkinson Jan 5, 2008 2:36PM PST

Go Control Panel->System and Maintenance->Administrative Tools->Computer Management->Local Users and Groups->Users...see if the account is listed. (There you'll find the disabled accounts listed as well.) If it is, right-click and delete. If not, just delete "Valued Customer" from C:\Users as there's nothing else to do.

John

P.S. To burn those discs look for the Recovery CD/DVD Creator in the Start Menu. You'll need them if you ever have to repair or reinstall Windows.

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I deleted it

by rgfitz Jan 5, 2008 11:23PM PST

Thanks for the reply.

I logged on as administrator and was able to delete it...and got rid of a lot of files I put on the computer the first day or so.

I did make the recovery disks with no problem.

I got this very nice computer at Costco for $549 with free shipping just to replace an old Compaq Presario 1215US. I couldn't pass it up for the price although I wanted an Windows XP machine and thought I might put XP on it at some time.

Vista Home Premium looks fancy but after having this new computer for four days, I can honestly say I would not recommend Vista to a friend.

It runs very well but I think it is too complicated for what I would call an average home user.

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