A little more information might help, OS, security software onboard and what you were doing, downloads etc., prior to the issue. And did you try the first step, battery reset, remove battery reinstall reboot? Again a bit more info could help.
I got this error before my laptop crashed:
<a href='http://i.imgur.com/pF6FJk1' title=''><img src='http://i.imgur.com/pF6FJk1.jpg' alt='' title='Hosted by imgur.com' /></a>
Please help!

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