What model phone?? You might have to contact the phone mnfgr directly for help. Have you simply tried to send the picture via email from the phone?
Trying to figure out how to get my Mac to recognize my phone. I have a data cable and it can recognize it to iSync it, but the phone does not appear on my desktop or in harddrive and I can't get the pictures I've taken off of the phone onto computer. HELP please!!