They had lost the install key. For some odd reason they felt MSFT should track this purchase and cough up keys on demand.
Let's just say we only lose what we didn't backup.
I have a Windows Starter netbook in the collection. Why would I upgrade this OS? It's doing everything fine.
I just purchased a Toshiba NB305-410BL Netbook. I would like to convert Windows 7 Starter Edition that came with the computer to Windows 7 Home Premium. As I understand it, if I use the Windows Anytime Upgrade to do the upgrade, Windows Home Premium will be downloaded to my computer and I will be provided with a product key that I will have to enter at some point.
Before I lay out $80 or so for this upgrade I would like to know the following:
If my computer fails and I need to restore it with recovery disks or I need to replace my hard drive, will I be able to reinstall Windows Home Premium again without having to pay for it again? If so, how?