But let's go over why such happens. The common reason I encounter is the phones use different radios and one may have some bands that the other phone does not. I defer to you to do deep research on your phones and the radio bands they support.
My new phone will not connect to the best signal in my French location which is Orange F. All my previous Nokia phones connected fine and my wife's Samsung does too.
We are both with Virgin in the UK.
If I try a manual connection ,Orange F is marked as ( Forbidden) and will not connect.
Is this a phone issue or a network issue and is there a fix ,please ?

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