If you have never been able to login I would return it to the College supplier and ask them to resolve the issue.
How do i bypass the Windows Username Password screen?. I have Windows XP and i purchased this computer thru a college surplus sale. When i turn on the computer, it goes thru the bios info and then opens the windows User name. Password requirement. I would like to turn on my computer and have it go right into my desktop without any username/password feature. Since i can't get to the desktop, i can't use the Start menu to make changes to User accounts. Is there a way thru bios to disable the user name password requirement? I have tried removing the battery to no avail. A friend told me i may need to bring it back to the college where i purchased it and have them, thru their administrative status, do the removal. Please help