Windows Vista forum

General discussion

Userinit Logon stopped working + Blue screen of death

by urza4315 / October 22, 2007 1:49 PM PDT

Hi guys, about 4 or 5 days ago my computer crashed for the first time ever. Since then i have frequently been receiving this message at boot-up "Userinit Logon has stopped working, Windows will try to find a solution"... blah blah blah. I have read other forums and tried a lot of things, but I think my case is quite unique. Let me tell you about everything that happens.

- After the Userinit stops working, i immediately get a blue screen telling me an error has occured in the disk and it has been shutdown to prevent damage.
- Sometimes, like 5 minutes after I've logged on, Userinit stops working and i am forced to restart. Once, I tried to play dvds on Windows Media player and the same thing happened.
- I appear to be safe from this when I logon in safe mode.
- I only have one administrator account on my computer.
- I am operating on Vista Home Premium.
- I have tried many things, such as cleaning my registry, deleting system restore points, scanning for viruses... (Norton AntiVirus)
-This does not happen everytime I logon, sometimes my comp works fine.

Is this because my hard disk is damaged? If so, do I need to back-up my files before I go get it repaired?

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Update on my problem
by urza4315 / October 23, 2007 5:43 PM PDT

Ok, turns out this problem is not only limited to the Userinit Logon application.
To put it simply, even if my login was just fine, my system can go into failure and auto-restart when ALMOST ANYTHING "encounters an error".

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Steps I Would Take..
by Grif Thomas Forum moderator / October 24, 2007 5:40 AM PDT
In reply to: Update on my problem

First, I would create a second admin account on the machine.. If it happens to be a profile problem, a new admin account might fix the issue entirely.

Next, disable User Account Control and see if it helps.

Next, update all the hardware drivers on the machine.. Vista drivers are being updated daily and will frequently fix such issues IF there is a conflict somewhere.

Next, I would uninstall Norton and see if the problem is fixed. (You should be able to reinstall it or use another antivirus program if the issue remains after the uninstall.) A number of issues are showing up on these forums regarding Norton's newer products.

Next, follow the steps in the link below to eliminate some of the unnecessary services running in the background. If you feel comfortable doing so, change your Services settings to the "Safe" column listing in the link.

Hope this helps.


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Not Working
by urza4315 / October 25, 2007 7:56 PM PDT
In reply to: Steps I Would Take..

Okay... I have tried everything you said, and nothing is working. I suspect there is something wrong with the hardware, so maybe i'll take it in to get a fix-up see if there's anything wrong...

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