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General discussion

User Account

by Anita 123 Jul 29, 2007 10:41AM PDT

Hi
I have a preinstalled Windows XP Home 2002 build 2600 with SP2 , installed. The computer is a Pentium 4 with 2Mg Ram (of which about 40% is being used).
My problem is that I am unable to get to my User Account via the Control Panel---in fact I cannot get to it at all. I am not sure what I have done but would appreciate some advise of how to unlock it.
Many thanks in advance

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While booting press the F8 key to get into Safe Mode ...

by Edward ODaniel Jul 29, 2007 11:14AM PDT

log into the ADMINISTRATOR account and see what might be the problem with your user account.

It might be corrupt in which case you simply create a new one and take posession of and transfer your files, etc. from the old user account.

This link will help with that process:
http://support.microsoft.com/kb/811151/en-us

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