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General discussion

use to work??

Sep 1, 2007 3:15AM PDT

I get software from download.Com,(have been for years) recently the download starts but won'tn finish. In windows task manger it shows that it is running. I let it set there for quite awhile, nothing happened. Some times after I reboot it will work once, you never know. I have another hp all most the same as this one, hardware and software the same,it works ok.
Have not added any software or hardware for over a year.
Windows xp-sp2
Hp pavilion a1230n
320 gp hard drive
AMD 4 processor
1 gb ram
1 run zone alarm security suite and keep it up to date and run it often.
Thank you for any help.
lc

Discussion is locked

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Help with CNET site registrations, newsletters, and web site
Sep 1, 2007 3:46AM PDT

Can be reported here

http://cnet.custhelp.com/cgi-bin/cnet.cfg/php/enduser/ask.php

I had a few members also say they were having trouble downloading programs. I tried it, it hanged there for a small period of time and then it finished.


Plesae send the report in. In the meantime, if you can tell us what you were trying to download, maybe we can help you.


Rick

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In Addition to Others Ideas....Run Several....
Sep 1, 2007 5:26PM PDT

Anti-malware programs such as Spybot1.4/ AVG Free Anti-Spy 7.5 & or use Online Scan such as Housecalls.
On numerous occasions, posters have reported malware detections in various Download.com downloads (some may have been false positives)but that would be my first check (particularly say any D/L in last 2 weeks).
D.C only hosts them and doesn't assert they're clean nor take any blame if they're not. Always right click scan w/ AV/AS any saved download before opening. Good Luck! Happy

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use to work
Sep 2, 2007 4:45AM PDT

I did everything you suggested .Seems no one knows what is wrong, I appreciate you trying.
Thanks , lc

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Can you please tell us
Sep 2, 2007 5:17AM PDT

what software program(s) you were trying to download from download.com.

It would help us solve the problem.


Rick

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use to work
Sep 2, 2007 6:16AM PDT

Unit converter , it really does not matter, I can?t download anything , maybe if I reboot it will work once???
thanks, lc

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use to work
Sep 4, 2007 10:21AM PDT

Replaced the hard drive, everything seems to be working.
thanks for the help, lc