PC Hardware forum

Question

USB3

Windows 10 has blocked my USB3 card. how do I fix this

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: USB3
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: USB3
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: blocked

In reply to: USB3

- What card exactly?
- How do you know it's "blocked"?
- When did Windows do this (any special occasion, such a reinstall, upgrade, system restore, registry cleaning,...)?

Post was last edited on January 8, 2018 6:30 AM PST

Collapse -
Re: blocked

In reply to: Re: blocked

I put the card in my computer, installed the USB3 software, & it worked fine until Win 10 downloaded updates & it quit working at all. I have to use my USB2 ports now. Win 10 did not like my having 4 other hard drives in the computer with different systems on them either so it crashed them & or formatted them, loosing all my stored data. I no longer keep any personal data on my computer. At least in Win7 I could find where to turn back on the USB3 card.

Collapse -
Re: Windows downloaded updates

In reply to: Re: blocked

- In that case you first do a driver rollback from Device Manager, and if that does the trick you set Windows to never update drivers again.
- I don't think formats the other disks automatically and without permission. And the only data you could loose was data so unimportant that you didn't take the trouble to make a backup of it.

Collapse -
Windows downloaded updates

In reply to: Re: Windows downloaded updates

I tried rolling back the drivers. It did not work. I would believe in killed my card if I had not put it in another computer to check it. Put it back in and it still does not work with windows 10. I believe it is a security block like Win 10 did to my DVD drives. I just haven't found where it blocked it yet. I did have my information backed up on the other drives in my computer. And yes, it did crash & format the drives without permission. It first killed the boot on the other drives and then decided to do its thing. The next morning when I looked, it had done its dirty work. Fortunately, I had much of it backed up on Dbl DVDs. But not all. I now use a 5tb external to back up & it is only attached when I am backing up. It takes much longer without the USB3 ports. Again, I think it is a security block.

Collapse -
If rollback fails

In reply to: Windows downloaded updates

then it's time to find and install the original driver files available from your computer manufacturer, or the motherboard manufacturer.

Collapse -
If rollback fails

In reply to: If rollback fails

I tried that. It didn't work. As I said, I believe the problem is security, not drivers. I just haven't found where they did it yet. I was hoping you would know. I will probably write a program to search & find the problem. I will probably have it block security from turning the access to the USB3 card off. I had to do that for the DVD drives also. I do not want to block the security from doing its job, just where it shouldn't for my purposes. In the mean time, I will use the computer I have set up with Win 7 Ultimate. I already have the blocks in place for it. Besides, this is only one of the problems Win 10 has presented.

Collapse -
Re: USB 3

In reply to: If rollback fails

On my Windows 10 (with the Falll Creators Update) the USB 3 on the motherboard and the USB 3 on the Renesas both card work fine. Just like they did before I upgraded from Windows 7 to Windows 10.
So I wonder why I should know why they are blocked with you.

Collapse -
what processor on it? Intel or AMD?

In reply to: Re: blocked

Collapse -
Answer
I'd like to know more about this PC and your USB 3 card.

In reply to: USB3

To get further into this, details matter.

I have, just like in older versions of Windows had to reinstall not only USB 3.0 card drivers but the motherboard chipset driver package. I can't call out the exact ones I'd try without make, models, versions but you may know your PC and who made it.

So again, install the maker's chipset driver package and re-test. Then the USB 3.0 card drivers.

Collapse -
I'd like to know more about this PC and your USB 3 card

In reply to: I'd like to know more about this PC and your USB 3 card.

As for the computer, I built it myself. It is a Gigabyte GA-790xta-UD4 -- processer is AMD3 Phenom II X2 555 - 3.2 gh. It has 32 GB of DDR3-1866+. The USB 3 card is in a PCIE express. It has two on board USB 3 ports which are also blocked. The program I wrote to find the problem just told me it is a security block. For some reason it won't let me unblock it while I have my Dell Passport connected. Probably for the same reason it killed my other drives. They have programs on them to do what I have to do when working with computerized machining. It thinks the programs are a virus. It also does not like a number of other programs, like the ones I use when working on automobiles or my Incredimail e-mail program. I can reboot and Incredimail will be using very little. By the end of the day, Win 10 will fight the program using 40% & Incredimail will be using 48% of the 32 gb of memory. I have seen a lot of feed back where Win 10 has blocked DVD drives & ports.

Collapse -
IS your antivirus blocking it?

In reply to: I'd like to know more about this PC and your USB 3 card

Check the AV for messages about it, if so. Maybe you can whitelist them.

Collapse -
is your antivirus blocking it?

In reply to: IS your antivirus blocking it?

Yes! It is Microsofts own antivirus & the digital signature security doing it. I use it because most viruses first look & block MacAfee, Norton, & such before they do their dirty work. If they do not see those, they usually stop there. But not always. I will probably write a little program for the BIOs that tell Win 10 these ports are save on this IP.

Collapse -
I'd like to know more about this PC and your USB 3 card

In reply to: I'd like to know more about this PC and your USB 3 card.

Just so you know, I trashed a Foxcon motherboard because of these blocks. Win ten even blocked going to any site but a Microsoft site.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

SMART HOME

This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.