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General discussion

USB won't see removable media

by rlivingston4 Apr 22, 2007 4:43AM PDT

I am using WinXP with all the latest updates. I have a Sony DSC-S600 camera that we connect to USB ports to transfer pics. Out of the blue one day, the Windows stopped finding it when the usb cable was plugged in. It also will not find the usb external hard-drive or mp3 player. The printer, keyboard and mouse are all fine on the ports. I have deleted the USB from device manager, but still no recognition of removable media. Tried them on our laptop, same problem. Sent the camera to sony, and it worked fine for them. We use Advanced Windows Care program on both to clean up stuff. Could this have done something to the ports? If so what do I do to undo? Windows system restore will NOT restore to ANY point I choose - even working under safemode.

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4 Posts
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Same Problem
by rgarcia213 May 29, 2007 6:39PM PDT

I'm Having The Same Problem With My S600. I Had To Change My Motherboard And Re-Install My XP And Once I Did It Flat Out Refuses To Recognize My Camera. I Have A Sony Dsc-P71 And While It's Older It REcognizes That No Problem. I've Installed The Motion Browser From The Disk That The Camera Came With But It Doesn't Have Anything That'll Make My Computer Recognize It. Have You Tried Switching It To Either The Picture Bridge Or PTP Setting While Plugged Into The USB? My Computer Will Recognize It And Will Try And Install the Driver For It But Will Say My Datas Invalid. Maybe It'll Work For You. When Plugged In Just Press The Menu Buttton And OK And Switch It From Auto To Mass Storage, PTP Or Picture Bridge. Lemme Know If It Works. If You Don't Have The Disk That Came With The Camera, Maybe I Can Send The Files TO You In A Zip File Or Something If You Want.

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cable
by rlivingston4 May 29, 2007 9:51PM PDT

well my problem was resolved finally by the camera repair company that sony uses. apparently something was wrong with both cables I was using. they work for everything but the camera. they sent me a new cable and it works fine now. they said that the camera is extremely sensitive with that connection - if a hairline of interference appears in the line it will not recognize it.

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Clue me in...
by Willy May 29, 2007 11:07PM PDT

You did use the original cable provided by Sony when you got the camera? If not, it did work at sometime with whatever cable you did use? Just wanted to know, FMI. -----Willy Happy

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cables
by rlivingston4 May 29, 2007 11:46PM PDT

yes i was originally using the sony cable. we had downloaded pics - took more and when we went to download those, it wouldn't work anymore....just in that snap of a finger. we have mp3 players that came with their own cables and tried those, but the camera still didn't work. I sent the camera off to sony who referred it to their repair company. they found nothing wrong with the camera when used with a new cable. if they used the old cables they had the same problem. so they sent me the new cable to use. i only use it for the camera and keep it unplugged unless in use, where before i used to leave it plugged in.

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