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USB Slots failed (and more)

by gljs1 / January 24, 2008 12:28 AM PST

Help! Was going to back-up my system with my external Maxtor drive (via USB) and I think it shorted out. Maxtor drive (or possibly power source) is completely dead. Since then all USB ports are not working (nothing happens when I plug anything into any of them) - even though device manager says they are. Also discovered the slot for my Sony memory stick is not working as well.

Tried: updating USB drivers (none newer available), rolling back and re-updating drivers, uninstalling and re-installing USB's. Was going to disable then re-enable in BIOS but I don't see anything in BIOS about USB's.

Sony says I should reset system to factory installation. This will take DAYS - backing up data to CD/DVD, rebuilding, re-updating Windows, drivers, reinstalling programs, etc.....

Does anyone know of any other way to determine if the hardware is completely failed? Any 3rd party utilities? If the USB's and other slots have blown, will I have to re-set the pc anyways (so I may as well bite the bullet and try it)?

Thanks in advance!

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Check...
by Willy / January 24, 2008 2:21 AM PST

Use the restore feature(go bck) and see if that helps. If not, you may have a true h/w fault and the USB ports got blown away. While, I've seen singualr USB ports go bad, not all of them. Either the weak link of the USB int. to system is poof, or by using a bad device, plugging into all of them forced the issue and kaput them. No mention of Sony system model, so laptop or desktop, yada, yada. If desktop place a USB pci type card and install. Does it work then? If yes, bad USB ports, if no then bad s/w issue.

tada -----Willy Happy

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USB's failed
by gljs1 / January 24, 2008 9:08 AM PST
In reply to: Check...

Thanks so much for your help & quick response! When you suggested using the restore feature(go bck)- do you mean restore the system to it's original system build?
thx,
j

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System restore points
by Willy / January 24, 2008 9:22 AM PST
In reply to: USB's failed

Provided the restore feature of XP or Vista was turned ON, you can use a "restore point" to back a day or two, select *one* from the list. Under XP: goto start->pgms->accessories->system tools->system restore->follow prompts. Now pick a date that makes sense, like a day before the problem occurred. If Vista very similar. Google for restore point to understand this feature.

Don't use a resotre disk or recovery disk to reload the system. I hope I made this clear. Happy

good luck -----Willy Silly

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USBs failed
by gljs1 / January 24, 2008 9:30 AM PST
In reply to: System restore points

Will try. Thanks!!!!!!

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