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Question

USB ports not working

Oct 15, 2015 9:35PM PDT

All of my USB ports suddenly stopped working. I left my computer on sleep for a few days and when I came back my keyboard and mouse LED's weren't on. I tried different ports and none of them worked. When I tried replugging in the USB wires that go into the mobo, my mouse LED would flash for an instant and then go dead. Is there perhaps some type of problem with too much current going through the USB ports? My mobo is fairly new with not much use on it. I believe its a MSI Z97 gaming 3 or 5 motherboard.

Thanks!

Discussion is locked

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Clarification Request
Sleep is known for such things.
Oct 16, 2015 6:20AM PDT

You didn't reveal if you did a full reboot.

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Did reboot
Oct 16, 2015 9:04AM PDT

I tried doing a full reboot a few times, someone told me to go into BIOS using the PS/2 port for the keyboard. Going to try that when I get home.

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Wait?
Oct 16, 2015 9:14AM PDT

Are you telling me that your USB keyboard is working to get to the BIOS but it all fails in Windows? No, you haven't told me that yet so I can't guess what to do next.

If the ports did fail as you noted, then you would not get to the BIOS. Ya?

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Clarification
Oct 16, 2015 12:37PM PDT

Sorry, I meant the USB ports don't work period. But someone told me that if i hooked up to the PS/2 port and try to get into BIOS that way it could help.

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That's a good idea.
Oct 16, 2015 12:42PM PDT
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Yea
Oct 16, 2015 3:44PM PDT

Yes I tried the ones directly on the motherboard as well as other ports attached onto my case that were connected through a wire onto my mobo

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Let's hope for the best.
Oct 16, 2015 4:08PM PDT

About all I didn't cover was a CMOS reset. Since you have little to lose at this point, use the CMOS reset noted in your motherboard manual.