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Question

USB Port problem

Mar 6, 2016 6:18AM PST

Hi everyone

I wanted to ask you a question about one of my front USB port. It seems that this precise port does not function at all, but that's not the problem, in fact every device that I connect to this port seems to cause some sort of damage to the device as it cannot by recognized by any computer, on any port, while showing me error 43 or something like that after.
What is the source of it, what may cause this damage ?

Sorry for my bad english Silly

Discussion is locked

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Answer
Re: error 43 or something like that
Mar 6, 2016 6:35AM PST

If I understand correctly that all USB-devices (like USB-sticks, printers, camera's, external disks, etc) are broken if you connect them this port on this PC, the only possibel advice is: don't do it!

If you can't be more explicit about the error message, it's difficult to tell. A plausible cause seems that the port gives (much) more than voltage the usual 5V. That would be kind of disastrous for anything connected to it.

Kees

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Error 43
Mar 6, 2016 8:16AM PST

Yep, I tried with 2 USB stick (that worked perfectly before), a PS3 controller, an old iPhone, and all of them, know, give the error "Windows has stopped this device because it has reported problems. (Code 43)".
The iPhone won't even be recognized by Windows nor iTunes. What seems strange is that it's still charge from being connected to a USB Port but just not recognized. I just hope that it's just the cable that is damaged and not the phone.
It is not even listed in the Universal serial Bus Controller from the Device manager.

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Answer
The clue here is the front USB port.
Mar 6, 2016 8:23AM PST

Many desktop PCs have iffy front USB ports. It's such a big issue that I tell folk to not use them. Use the rear USB ports.

The code 43 shouldn't be damaging to the device but it could put the OS or driver for that device in some odd state. Reboot of course and stop using that port.

Post was last edited on March 6, 2016 8:24 AM PST

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Driver
Mar 6, 2016 9:05AM PST

If it was just a driver problem, wouldn't it be strange that all of the device don't seem to work on other computer now ?
I guess I will stop using the front port and will buy a new cable tomorrow to see if the phone can be recognized by Windows.

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I missed the device is dead to other PCs.
Mar 7, 2016 9:44AM PST

That port could be wired incorrectly or developed a fault. Why not open it up and unplug it so it can't damage anything else?

I've heard of a PC that the tech found the builder connected the +5V to a +12V source for more power (second hand story) so that can happen. Anyhow, unplug that port to stop from burning more gear.