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USB Help

by kliq / April 2, 2007 6:00 AM PDT

I woke up today to use my laptop computer and for some reason none of the USB's are working. As a result I cant use my printer, mouse etc.

It is a brand new Acer with Windows XP (not sure model number, ill look and post later)

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First
by Darton Fury / April 2, 2007 7:27 AM PDT
In reply to: USB Help

try a system restore to yesterday when they were working. If that fails, check your CMOS setup to confirm that USB function is still enabled. If that's okay, look in Device Manager for the USB controller. Any warning icon? R-click and select properties for a message on its status. If that appears okay, check the USB port drivers listed in Device Manager as Root Hubs. R-click and select properties. What's the status?

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reply
by kliq / April 2, 2007 12:44 PM PDT
In reply to: First

CMOS says that USB is enabled, and under device manager there are no issues, every root hub and USB port states "this device is working properly".

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Makes me wonder
by Darton Fury / April 2, 2007 4:42 PM PDT
In reply to: reply

if some kind of pest is to blame. Have you run apps like Ewido, Housecall, and antivirus? Did you simply try a system restore?

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reply
by kliq / April 4, 2007 10:42 AM PDT
In reply to: Makes me wonder

System Restore did nothing, and neither did Virus scans or Spy/Ad ware scans (I used Adaware, Spybot, and Nortons.

Though I am not familiar with Ewido and Housecall. Should these help?

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help
by kliq / April 30, 2007 4:35 AM PDT
In reply to: reply

Well I called tech support and they want me to send my computer away but I cant afford o do tthat. Future Shop (where I bought it) claims its a software issue and wants me to pay $200 but the thing is they didnt even take a look at it. Does anybody know how I can determine if its a software issue or a hardware issue? The guy seems to think Lime wire did it, but I have Nortons and Windows Defender and I havnt had anything reported.

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