I'd return it.
Hey,
I'm having trouble with an external hard disk. It is a Mvix u5000.
The unit works perfectly however when I connect the USB to the computer and turn the Mvix on the computer detects it, it makes the connection noise (duh ding!)but if does not show up on under My Computer, the plug and play window does not show up either.
If I go into the admin tools and dsc management it appears as Failed. I right click, reactive it, then it pops up in My Computer.
I always use the 'Safely remove hardware' when I remove the disk and I have toyed with the jumper settings on the IDE drive inside the enclosure.
I just can't get the computer to pick it up normally.
Anyone got any clues?
Cheers!

Chowhound
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