USB flash drive recording on a Samsung smart TV

I have a new Samsung smart TV and can successfully record and playback to a flash drive. However, when the TV is recording to the drive, the TV locks me out of other channels giving a message "Recording conflict". I have to cancel the recording to change the channel.
With two tuners, I thought this would be avoided, any ideas how to overcome this please?

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Reply to: USB flash drive recording on a Samsung smart TV
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Re: recording

It might help to get a useful answer if you (a) tell the exact model and (b) link to the user manual.

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While the full model number with the trailing letters....

To record and see another channel requires dual tuners. Not many sets have dual tuners. Lets' get the full model with those all important trailing letters. Usually 4 trailing letters.

In the USA you can get fast answers at 1800SAMSUNG or the chat at

Post was last edited on December 10, 2016 7:56 AM PST

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