Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

usb flash drive

Feb 23, 2007 4:46AM PST

i have just purchased a windows pavillion s7700 desktop vista and everything seems to work fine except one item. its a hp.and when i plug my printer into any one of the usb slots it works fine and when i plug my hp or pny flash drive into any of the usb slots it works fine..just not at the same time..if i have both plugged in the usb slots..system recognizes the printer but not the flash drive..says does not recognize...but unplug the printer from any slot and it now sees the flash drive...im exhausted after spending 2.5 hrs on the phone with H.P. and not getting anywhere...ne help..im sorry so long but just trying to get this stuff to work thank you

Discussion is locked

- Collapse -
Had the same thing happen
Feb 23, 2007 8:02AM PST

Had the same thing happen on a new hp 2214us.... tried for several days to fix problems then brought it back to curcut city.... and received another with no problem. I felt it to be hardware problem but their tech person said it had to do with software ... I had downloaded drivers for it but still did not work... they took it back

- Collapse -
Similar problem....
Feb 23, 2007 2:40PM PST

Two USB devices not working when plugged into different USB ports at the same time. What I did to make it work: Plug a USB Hub into one USB port and plug the two USB devices into the Hub. No problems ! Did not bother to find out why.

- Collapse -
thanks so much
Feb 27, 2007 4:36AM PST

i decided to try buying the 10 dollar usb hub...and presto it works...i spent 2.5 hrs on the phone with H.P. and 30 minutes with Best Buy techs and your suggestion worked...again thanks